Resident Manager - Tuscany Hills Apartments

Sunrise Management•Tuscany Hills Apartments, SC

5d•$19 - $20•Onsite

About The Position

The Resident Manager supports the daily operations of an assigned property, ensuring that residents enjoy a safe, clean, and well-maintained community. This role manages leasing, resident relations, and financial and maintenance oversight in compliance with company policies and California housing laws. The Resident Manager serves as the on-site representative of Sunrise Management, promoting excellence in service, professionalism, and community care.

Requirements

Minimum 2 years of property management or related experience required.
Proficiency with Microsoft Office and property management software.
Knowledge of California landlord–tenant laws and Fair Housing requirements.
Strong communication and organizational skills.

Nice To Haves

Bilingual in English and Spanish preferred.

Responsibilities

Conduct regular inspections of units, amenities, and common areas to maintain cleanliness and safety.
Coordinate maintenance work orders and ensure completion within 24–48 hours whenever possible.
Oversee move-in and move-out inspections in compliance with California security deposit laws.
Maintain accurate records of repairs, inspections, and vendor services.
Ensure all operations comply with Fair Housing, ADA, and Cal/OSHA standards.
Collect rents, issue receipts, and make timely bank deposits.
Maintain accurate accounting records for rents, deposits, and fees.
Monitor delinquent accounts and communicate with supervisors before taking legal action.
Assist with budgeting and expense tracking to support the property’s financial goals.
Promote available units through community outreach, signage, and digital platforms.
Conduct property tours and present features and benefits to prospective residents.
Complete leasing documentation accurately and in compliance with California Civil Code and Fair Housing laws.
Maintain organized leasing and applicant records.
Provide courteous, professional responses to all resident inquiries and concerns.
Foster a welcoming, inclusive environment that enhances resident satisfaction and retention.
Coordinate community communication and support positive resident engagement.
Adhere to company policies, Fair Housing, ADA, and all applicable state and federal laws.
Support Injury and Illness Prevention Programs (IIPP) and maintain safety awareness across the property.
Ensure contractors and vendors meet insurance, licensing, and labor law requirements.
Model Sunrise Management’s values of integrity, accountability, and service excellence.
Collaborate with maintenance and regional teams to ensure smooth property operations.
Communicate clearly with leadership about property needs, resident issues, and operational challenges.
Support a positive team culture built on respect, cooperation, and resident satisfaction.