Resident Manager (Redlands)

Housing Authority of the County of San Bernardino•Redlands, CA

22h•Onsite

About The Position

Under the direction of the Property Manager, performs a variety of on-site services for the Housing Authority’s Affordable Housing and market rate units including, but not limited to, light maintenance, rent collection, coordination of resident activities, cleaning up laundry area; walks property regularly to monitor overall appearance and reports issues to Manager as needed. Person is required to live onsite at property located on West Brockton Ave. in Redlands. Position comes with free rent, utility allowance, and cell phone allowance. Unit offered is a single level 1 bedroom 1 bath with home based office. Part-time position working approximately 19 hours each week. Working schedule will be Monday-Thursday 9am - 1pm Fridays 9am-12pm.

Requirements

High School Diploma or equivalent
Previous experience within a Property Management office preferred.
Handyman skill set training may be preferred depending on property
At least one year performing similar residential building maintenance or general labor type work.

Responsibilities

Provides office support at on-site management office by collecting rents at assigned site.
Processes and deposits rent as assigned.
Greets the residents and general public in a courteous and professional manner.
Available to residents during normal office business hours.
Monitors conduct of tenants to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests.
Works with supervisor to ensure timeline recertification requirements (if applicable).
Serves Housing Authority notices and communications to tenants when necessary.
Participates in Housing Authority sponsored community meetings.
Coordinates with residents in their assigned area to initiate maintenance requests or provide maintenance to minor problems (if applicable), ensures security lighting is in good condition.
Monitors performance of outside vendors and informs supervisor of any issues or concerns.
Develops and maintains good resident relations and encourages residents to work together with the Housing Authority to improve the quality of life in their neighborhood.
Adheres to Customer Service Policy.
Picks up trash around the complexes, cleans up dumpster areas and laundry rooms, cleans up graffiti and hauls trash away.
Reports to the Management office any large trash objects needing removal, and any liability related issues (such as trip hazards, sharp objects etc.) around the property or concerning residents and their guests.
Assists in preparation and showing of vacant units as requested, including clean-up, light maintenance work and external yard work.
Coordinates with Management office on a daily basis to keep the Housing Authority apprised of any concerns or problems at the complex.
Shows apartments to prospective residents; assists with move-in orientation including move-in and move-out or other inspections as needed.
Maintains awareness of an adequate number of market ready apartments, effectively monitor delinquencies and implement marketing plans as requested.
Performs other related projects as assigned by the Sr. Regional Communities Manager or Property Manager.