Resident Liaison - Hero's Hill

Knoxville's Community Development Corporation•Knoxville, TN

11d•Onsite

About The Position

Knoxville’s Community Development Corporation (KCDC) is seeking a military veteran to serve as Resident Liaison for Hero’s Hill, a community of 20 tiny homes providing housing for veterans who have experienced homelessness, offering a place to call home and connect with fellow veterans. This opportunity is ideal for someone who enjoys connecting with others, building relationships, and helping create a welcoming community for fellow veterans. The Resident Liaison must reside full-time in a designated tiny home at Hero’s Hill and provide a regular, approachable presence for residents who want to ask questions, share concerns, or simply connect.

Requirements

Must be a military veteran of the United States Armed Forces.
Must be willing and able to reside full-time at Hero’s Hill.
Extended time off or multiple consecutive nights away from the property should be reasonable and communicated to KCDC management.
Must be able to meet the weekly resident engagement and staff meeting requirements, other than routine or pre-approved time away.
Strong interpersonal and communication skills.
An approachable, dependable, and respectful manner.
Ability to maintain appropriate boundaries and handle resident concerns with discretion.
Help build a connected community where fellow veterans feel welcome, heard, and supported.

Responsibilities

Spend a minimum of 10 hours per week visibly engaged with residents at Hero’s Hill.
Build positive, respectful relationships with residents.
Serve as an accessible point of contact for questions and concerns, referring matters to appropriate KCDC staff as needed.
Communicate resident feedback and concerns to KCDC staff.
Participate in an additional one-hour staff meeting each week with members of KCDC’s staff.