Resident Field Service Tech - 2Nd Shift

Hugg & HallFort Smith, AR
Onsite

About The Position

Hugg & Hall Equipment Company is seeking a second shift Resident Field Service Technician (4:00pm-2:30am) with mechanical knowledge and customer service skills. This role is part of the Service Team and is responsible for the care of various types of customer and company-owned equipment within a designated territory. The technician will troubleshoot and repair equipment at customer locations, communicate with various parties about job progress and downtime, and operate safely and efficiently with minimal supervision.

Requirements

  • Ability to work second shift 4:00pm - 2:30am
  • Minimum 1 year of mechanical training/education, and/or experience in a related field
  • Possessing or ability to obtain a complete line of tools including specialized tools needed to complete the job at the customer site
  • Minimum 21 years of age
  • Clean driving record
  • High school diploma or equivalent
  • Must be able to wear safety glasses and safety shoes.
  • Must be medically capable of performing all aspects of the job with the maximum amount of safety.
  • Initial hire requires passing of pre-employment background check, physical abilities test, drug test and driving record

Nice To Haves

  • Above average communication skills
  • Ability to read or be trained in reading schematics
  • Ability to accomplish duties with accuracy and timeliness
  • Ability to work independently with minimal supervision

Responsibilities

  • Troubleshoot and repair a variety of equipment at various customer locations to bring each unit back to operational and safety standards.
  • Effectively communicate with all involved parties including Salespeople, Coordinators, Managers, and Customers about possible downtime and job progress updates.
  • Operate in a safe, efficient manner with minimal supervision, to decrease equipment downtime, while also maintaining safe working standards both on-site and during the operation of company vehicles.

Benefits

  • Competitive Compensation
  • Quarterly Performance Bonuses
  • Overtime after 8 hours per day
  • Factory Training
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Several supplemental benefits
  • Generous PTO Plan
  • Paid Holidays
  • 401k with company match
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