Resident Experience Director
Revel Communities, LLC•Colorado Springs, CO
•Onsite
About The Position
Own the resident experience-and the memories that follow. Design and lead best-in-class programming that reflects the Revel brand. Lead a hospitality team that delights residents, families, and prospects.
Requirements
- 3+ years in program/curriculum development (hospitality/education/senior living or similar) and 1+ year leadership.
- Calm, data-informed decision-maker with excellent interpersonal skills.
- Comfortable with MS Office and mobile/office tech; valid driver’s license.
Responsibilities
- Develop the resident experience strategy and calendar; align to health, engagement, and retention goals.
- Oversee hospitality standards, first impressions, transportation, and the Homecoming onboarding program.
- Hire, train, and coach the Resident Experience team; collaborate with Sales/Marketing and vendors.
- Manage budgets and inventory; serve as Manager on Duty as needed.
Benefits
- Opportunities for professional development
- Partner with impactful nonprofits and volunteer regularly
- Paid Holidays
- Vacation and Sick time
- Medical, Dental, Vision Insurance
- On Demand Pay
- Complimentary meals & guest suite privileges
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
