About The Position

The Resident Experience Assistant carries out resident activities at the managed community under the direction of the Director of Resident Experience. The role assesses residents’ activity interests and needs, orients residents to the activities program, plans and leads daily activities, and arranges entertainment within budget. It also provides and staffs transportation for resident outings and other needs, including medical trips. The position works with the Community Relations Director and other management staff on quarterly resident events that also support marketing efforts. Applicants must have experience working with seniors and be willing to drive a van or small bus.

Requirements

  • High school diploma or equivalent required.
  • Experience working with the senior population required.
  • Willingness to drive a van or small bus required.
  • Proven management experience and ability to manage staff required.

Nice To Haves

  • Associate or bachelor’s degree strongly preferred in Social Service, Business, or a related field.
  • At least three years of assisted living experience preferred.
  • Experience with Microsoft Word and Excel preferred.

Responsibilities

  • Assess each resident’s interests and activity needs at move-in and on an ongoing basis, including completing a Resident Interest Worksheet and meeting new residents within seven days of move-in.
  • Orient residents to the activities program and explain how to access activities.
  • Coordinate and carry out daily resident activities within budget limitations.
  • Develop a monthly calendar of events addressing residents’ intellectual, physical, spiritual, and social needs.
  • Promote activities within the building to improve resident participation.
  • Follow the activity schedule as written, with minimal changes or cancellations.
  • Arrange entertainment for residents within budgetary allotments.
  • Manage spending on activity supplies and entertainment within budget.
  • Hold a quarterly resident event that may also serve marketing efforts, working with the Community Relations Director and other management staff on planning, advertising, setup, and cleanup.
  • Provide and staff transportation for resident activities and other needs, including scheduled outings and medical trips.
  • Coordinate activity outings and medical-visit transportation with the assisted living community.
  • Ensure personal and reporting employees’ work is safe, manage unsafe actions, and comply with the Safety Committee Standard.
  • When workplace injuries occur, assist the Executive Director as required with investigation, return to work, and communications between the injured worker, care provider, and management company.
  • Foster teamwork, show initiative in overcoming obstacles, assist others beyond assigned responsibilities, and positively affect coworkers, residents, and visitors.
  • Perform other duties as assigned or needed.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Paid time off
  • 401(k) retirement plan
  • Life insurance
  • Team Member Assistance Program
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