Resident Driver / Transportation Coordinator - Senior Living

Avamere•Omaha, NE

3d•Onsite

About The Position

We are seeking a Lead Driver who combines excellent driving skills with strong transportation coordination abilities. In addition to transporting residents safely, this role will assist with scheduling drivers, coordinating resident transportation requests, assigning routes, and ensuring daily transportation needs are met efficiently. The ideal candidate is organized, communicates well, and can adapt to changing schedules while providing exceptional service to our residents. Transportation coordination and scheduling experience is strongly preferred.

Requirements

High School Diploma or equivalent.
Must be at least 25 years of age
Must have a valid driver’s license in this state, with a clean driving record.
Knowledge and experience caring for and interacting with residents of this nature.
Must present a professional appearance and reputation to represent Avamere and this facility.
Maintain confidentiality of all resident care information in accordance with HIPAA guidelines.
Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.
Must possess an active CPR/BLS Certification and always maintain certification during employment.
Experience coordinating driver schedules or transportation services.
Strong organizational and scheduling skills.
Ability to prioritize multiple transportation requests and adjust schedules as needs change.
Excellent communication and customer service skills.

Nice To Haves

Previous experience as a Certified Nursing Assistant a plus
Experience leading or mentoring a team of drivers is preferred.

Responsibilities

Coordinate daily transportation schedules to ensure timely and efficient resident appointments, outings, and community transportation needs.
Assist with scheduling and assigning driving routes based on resident needs, driver availability, and vehicle capacity.
Monitor daily transportation operations and proactively adjust schedules to accommodate changes or urgent requests.
Maintains defensive driving
Provides communication link between residents and staff.
Assists passengers in and out of vehicle, operates ramps, lifts and securement devices as needed
Reads and interprets maps and driving directions to plan the most efficient route service for residents
Presents safety briefing to passengers prior to each trip departure
Keeps assigned vehicle(s) clean inside and outside
Maintains accurate, up-to-date records on trip sheets, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested from management
Performs minor maintenance tasks on assigned vehicle(s) as required
Fuels the assigned vehicle(s).
Coordinates the schedule for major or periodic vehicle maintenance with management and staff to minimize service interruptions.
Responds immediately to accident or medical emergencies by notifying emergency response providers, and rendering First Aide until emergency personnel arrive
Serves as a positive role model while providing transportation service.
Participate in Community surveys (inspections) made by authorized government agencies as necessary or as may be directed
All other duties as assigned.

Benefits

Medical, Dental & Vision Coverage – Regence medical plans (PPO & HDHP), Delta Dental (with orthodontia), and VSP vision
Employee Assistance Program (EAP) – Free, confidential support for mental health, stress, family needs & work/life balance (Canopy)
Paid Time Off (PTO) – Flexible PTO program combining vacation, sick, and holiday time
Paid Holidays – Six recognized holidays, with premium pay for eligible hourly employees
401(k) Retirement Plan – Available after 90 days, with discretionary employer match
Health Savings Account (HSA) – Employer contributes up to $600/year for HDHP participants
Flexible Spending Accounts (FSA) – Medical, Limited, Dependent Care, and Commuter options
Supplemental Insurance Options – Accident, Critical Illness, Hospital Indemnity, Life & Disability (Sun Life)
Legal Insurance – Affordable access to legal support for common life needs
Pet Insurance – Discounted plans through Wishbone
Employee Discounts – Savings on travel, entertainment, electronics, fitness & more (Tickets at Work)