Resident Care Supervisor (Overnight)

Kisco Senior Living • Los Altos, CA

1d

About The Position

The Resident Care Supervisor at BridgePoint at Los Altos coordinates care services provided by care associates and provides resident care as directed by a supervisor. The role focuses on delivering high-quality, compassionate care while supporting residents’ independence and physical, social, cultural, and intellectual well-being. The position is full time, Tuesday through Saturday, from 10 p.m. to 6:30 a.m., with a pay range of $27–$29 per hour and a $1,000 hiring bonus.

The supervisor monitors residents’ health and well-being, assesses care needs when conditions change, coordinates with the appropriate community personnel and outside care providers, and documents care in accordance with resident care plans. The role also contributes to team operations, regulatory compliance, communication, and continuous improvement. Employment offers are subject to completion of the employer’s pre-employment process, including a drug screen, TB test, background check, and physical exam, paid for by the employer.

Requirements

• Be a great team player.
• One to three years of experience working in senior care.
• Have or be able to obtain the appropriate state license required by law, if required.
• Basic competency using multiple forms of technology, including Microsoft Office applications, internet-based tools, and custom systems.
• Ability to work a flexible schedule, including weekends and holidays as needed.

Nice To Haves

• Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN), which may be required.
• CPR certification is preferred.

Responsibilities

• Monitor and evaluate residents’ health and well-being, assess care needs when a resident’s condition changes, and notify the Assisted Living Director as required when a resident may no longer be appropriate for the setting.
• Assist residents with simple requests or find an appropriate associate to help.
• Learn residents’ preferences and provide service that supports satisfaction and exceeds expectations.
• Respond tactfully and promptly to residents, family members, and staff.
• Review physician orders and, with supervisor support, help ensure the correct care is provided.
• Use medical terminology necessary for delivering care services and, when asked, communicate with physicians, care providers, and outside health services about residents’ needs.
• Observe, report, and document care provided during each shift in alignment with residents’ care plans, and immediately notify the Care Services Director of changes in residents’ conditions or needs.
• When asked, assist with planning, preparing, and monitoring daily work schedules to meet labor targets.
• When asked, help review payroll documentation, minimize missed punches, monitor overtime, and manage labor costs.
• Assess residents using the company’s resident care software system.
• Manage emergency situations responsibly and calmly until aid arrives.
• Work collaboratively within the department and across the community, attend staff meetings and daily stand-ups, and maintain open and honest communication with associates.
• Manage personal payroll timecards and punch in and out according to the predetermined schedule.
• Maintain resident confidentiality and privacy, and meet standards for personal appearance and grooming, including wearing a uniform and name tag while working.
• Suggest ways to improve efficiency, support continuous improvement, and ensure regulatory compliance by promptly reporting concerns.
• Follow applicable regulations, laws, company standards, and the Associate Handbook; support the community sales process; and perform other related duties as required.

Benefits

• Competitive pay of $27–$29 per hour.
• $1,000 hiring bonus.
• Free meal per shift.
• Health-care benefits, including vision and dental, for full-time employees.
• Matching 401(k) for full-time employees.
• Paid time off.
• Rewards and bonus opportunities.
• Continuous training and growth opportunities.
• Pre-employment drug screen, TB test, background check, and physical exam are paid for by the employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed