Resident Care Manager - Memory Care

Touchmark • Sioux Falls, SD

5d • Onsite

About The Position

Touchmark All Saints is Sioux Falls leading resort-style retirement community enriching the lives of residents and their families through five-star hospitality, services, and amenities. As a Resident Care Manager, you will ensure residents in Assisted Living and Memory Care receive the highest level of dignity and care. This is a salaried position, and it is exempt from overtime.

Requirements

• RN or LPN license is required.
• Bachelor’s degree in health administration, social work, psychology, gerontology, or related field.
• Minimum of two years of successful experience in licensed care.
• Experience as a caregiver and med tech.
• Basic understanding of the conditions and feelings associated with older adults.
• Willingness to continue learning and improving skills, as well as a commitment to confidentiality.
• Willing to obtain CPR/First Aid certification if needed.

Nice To Haves

• Previous social services experience preferred.
• Have a commitment to Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values and encourage others to be allies, friends, and givers
• Demonstrates knowledge of and ability to practice basic principles of coordinating all aspects of care (i.e. care plan, medical appointments, labs, medication, etc.)
• Demonstrates leadership ability and capability to work effectively with all levels of personnel.
• Must possess qualities of leadership, responsibility, time management, compassion, and patience.
• Ability to observe resident behavior and communicate such in an intelligent and professional manner.
• Genuine interest in caring for elderly residents and working in a geriatric environment.
• Able to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors.

Responsibilities

• Serve as the primary point of contact for residents or resident families regarding resident care.
• Schedule and send resident care plan reminders and effectively communicate with physicians, other health care professionals, discharge planners, family members, and team members.
• Observe residents, determine if needs are addressed, and report observations and recommendations to the Health Services Director.
• Conduct service plan review meetings and make changes, ensuring the care plan is completed, including pre-work and post-work from the meetings as well as all documentation is completed.
• Partner with Human Resources and Scheduler to recruit and onboard new caregiving team members.
• Complete quality assurance audits and ensure resident chart is organized.
• Must be able to work on-site and provide care directly to residents through clinical outbreaks of flu, norovirus, and other diseases, including pandemic situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level