Resident Care Director The Residence at South Windsor Farms

LCB Senior Living • South Windsor, CT

8d • Onsite

About The Position

The Resident Care Director is responsible for coordinating resident care to ensure residents remain as independent as possible within the community. This role assists residents and their families in maintaining the physical, psychosocial, and emotional well-being of the resident. The Director acts as a liaison with healthcare personnel and community support systems to provide care. Responsibilities include hiring, evaluating, coordinating, monitoring performance, scheduling, and supervising staff in accordance with LCB Senior Living policy. The Resident Care Director is also responsible for representing the residence to the community and fostering a culture that supports quality service, high customer satisfaction for residents, and positive, engaged associates.

Requirements

• Licensed practical nurse or Registered Nurse licensed in the State they are practicing in.
• Connecticut requires either an RN with a baccalaureate degree in nursing and a minimum of (2) years full time equivalent clinical experience in nursing, at least (1) of which shall be in a home health care agency or community health program that included care of the sick at home; or a diploma or associates degree in nursing and at least (4) years full time or full time equivalent clinical experience in nursing within the past (10) years, at least (1) year of which shall be in a home health care agency or community health program that included care of the sick at home.
• At least 25 years of age.
• At least (2) years of demonstrated experience with caring for seniors.
• Supervisory management skills.
• Active nursing license in the state you are employed.
• Valid driver's license.
• Computer literacy and familiarity with office software, including word processing, spreadsheets, database managers, and presentation software.
• Ability to handle multiple priorities.
• Knowledgeable about care for seniors with dementia according to LCB Senior Living Policy, as well as current State and local standards.
• Ability to handle emergency situations calmly and completely.

Responsibilities

• Promote the mission and core values of the Residence and LCB Senior Living.
• Actively participate in growing community occupancy by positively interacting with potential residents, families, and professionals.
• Assume administrative authority, responsibility, and accountability for the overall management of the Residence, delegating authority as needed when absent.
• Ensure open and timely communication with associates, residents, families, and LCB Senior Living regarding community operations and programs.
• Ensure compliance with LCB Senior Living Policies and Procedures, and all applicable laws and regulations.
• Develop and implement quality improvement, strategic planning, and environmental safety programs.
• Manage a community outreach plan and liaison network with industry partners.
• Ensure associates have the necessary resources to perform their duties efficiently.
• Maintain departmental budgets and ensure implementation of operating and financial controls.
• Ensure proper planning and implementation of staff orientation and training.
• Encourage teamwork and cooperative interactions between departments.
• Ensure timely associate reviews and fair administration of counseling, retraining, and corrective action.
• Administer topical and oral medications, as well as ear and eye drops, and injectables where permitted by regulation, with physician's orders.
• Ensure completion and review of incident/accident reports and implement changes to minimize future issues, communicating with LCB Senior Living and state compliance.
• Prepare annual operating budget in conjunction with LCB Senior Living and communicate required resources.
• Review resident complaints and grievances and ensure appropriate actions are taken.
• Oversee all record-keeping functions within the facility.
• Ensure all required staffing and schedules, including backup coverage, are met at all times.
• Conduct and/or attend required in-service training and orientation.
• Oversee the daily operation of the residence and provide direction and leadership to Department Managers.
• Participate in the Manager-on-Duty Program.
• Coordinate and manage all nursing and assisted living aide services.
• Supervise assigned nursing personnel and assisted living aides.
• Ensure the evaluation of the clinical competence of assigned nursing personnel and assisted living aides.
• Participate in or develop agency objectives, standards of care, policies, and procedures concerning nursing services and activities of daily living.
• Participate in direct service staff recruitment, selection, orientation, and in-service education.
• Participate in program planning, budgeting, and evaluating activities related to clinical services.
• Plan for clients who no longer require services.
• Ensure the availability of nursing services on a twenty-four (24) hour basis.
• Provide weekly reports to the executive director regarding problems associated with core services, the managed residential community, or the assisted living services agency.
• Provide monthly reports to the service coordinator regarding statistical data.
• Oversee compliance with LCB quality initiatives and state regulatory compliance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree