Resident Care Coordinator

PACS

2d•Onsite

About The Position

The Resident Care Coordinator assists in ensuring resident care needs are met as directed by the health services leadership by coordinating and providing resident care and assisting the health services leadership in the oversight of health services team members, procedures and systems. This role partners with health services leadership in the development and implementation of Cooperative Service Plans, performs resident evaluations, and provides direction and oversight to health services team members. The coordinator also assists in hiring, onboarding, and training new team members, and collaborates to create and maintain the health services schedule. They are responsible for maintaining medication carts and rooms, submitting orders for medications and supplies, and coordinating resident information, transportation, and health services appointments. The role may involve working as a Medication Aide or Personal Care Attendant to cover shifts and gain insight into resident care. Additionally, the Resident Care Coordinator acts as a liaison between health services and community leadership, educates on safety procedures, promotes life enrichment, responds to emergencies, orders supplies, tracks spending, and provides on-call support.

Requirements

Minimum of one year's experience as a Personal Care Attendant or 6 months as a Medication Aide.
Ability to work on-call, weekends and holidays as scheduled.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must have and maintain all needed certifications needed for federal and state requirements which can include but is not limited to, medication aide certification, CPR certification, etc.
The employee must occasionally lift and/or move up to 25 pounds.
Prolonged use of a desktop or laptop computer.
While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear.
Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator.

Nice To Haves

Experience in an Assisted Living setting preferred.

Responsibilities

Partners with the health services leadership in the development and implementation of Cooperative Service Plans and ensures that the Cooperative Service Plans are completed and updated in a timely manner.
Performs various resident evaluations as assigned by health services leadership.
Provides direction and oversight to health services team members and assists in team member education and development as assigned.
Coordinates and assists in interviewing, hiring, onboarding and training new health services team members.
Collaborates with leadership team to create and maintain health services schedule that accommodates requested days off, vacations and sick time while maintaining appropriate staffing levels according to resident care needs and state requirements.
Maintains the medication carts and room in an organized, clean and safe manner.
Submits orders for medications, supplies and equipment as prescribed by physicians and as established by the community policies and procedures.
Coordinates information pertaining to changes in residents’ condition, personal needs, appointments, and outside services and communicates information to appropriate individuals.
Coordinates resident transportation services and health services appointments for offsite visits.
Transports residents as needed to health service appointments following local and state regulations and compliance.
Works as a Medication Aide and/or Personal Care Attendant as needed to cover shifts or assigned by health services leadership to stay apprised of resident care concerns and to educate, train, and guide health services team members.
Acts as a liaison between health services team members and community leadership and communicates concerns to the appropriate individuals.
Educates, monitors and practices safety procedures relating to equipment, chemicals, tools and utensils including infection control and universal precautions.
Promotes life enrichment by encouraging residents to participate in activities and wellness programs.
Assists in the facilitation of activities as needed.
Responds to resident emergencies; provides first-aid assistance and arranges for appropriate medical attention and follow-up.
Orders health services supplies as needed, maintaining necessary inventory for proper resident care.
Communicates and partners with Executive Director to track spending and stay in budget.
Provides on-call support for team member questions and staffing coordination.
Other duties as assigned.