RESIDENT CARE COORDINATOR

LCB Senior Living•Dover, NH

4d•Onsite

About The Position

The Resident Care Coordinator (RCC) is responsible for meeting the needs of residents, supporting resident care associates, and managing the resident care department. The RCC assists with the overall clinical/wellness operations and, in conjunction with the Resident Care Director (RCD), optimizes the efficiency and effectiveness of the resident care department.

Requirements

Ability to use a computer for documenting services provided.
Fluent in oral and written English communication.
Organizational skills and proficiency in Microsoft Office.
Computer literacy and familiarity with office productivity software (e.g., Microsoft Word, Excel).
Ability to learn and use new software platforms (e.g., Yardi, OnShift, etc.).
Must have completed the course for certified nursing assistant or have equivalent training or other related experience.
Current license/certification preferred as required by State Regulation.

Nice To Haves

Prior experience providing direct care or the equivalent in training is preferred.
Experience in caring for seniors with Alzheimer's disease or other forms of dementia is preferred.
Experience with nursing/wellness operations for senior housing is preferred.

Responsibilities

Participate in and complete assigned in-service training requirements (in person, written, or online).
Monitor for changes in resident needs, preferences, and health status, reporting and documenting any changes immediately to the Resident Care Director, RN, or designee.
Prepare the Resident Care staff work schedule (including RCAs, Medication Aides, Nurses, etc.), posting it at least two months in advance.
Manage all Resident Care staff attendance, including daily review of time clock punch detail, hours per resident day, overtime hours, and agency use, reporting findings to the RCD/ED daily.
Complete missed punch forms based on time clock detail review and submit them to the Business Office Director for accurate timekeeping.
Order all clinical and incontinence supplies.
Provide orientation and training to new Resident Care team members on the use of the electronic health record and medication administration record.
Monitor and review Resident Care Associate training logs and assist in creating the monthly training calendar, reporting monthly to the RCD, BOD, and ED regarding RCA training compliance.
Document scheduled and unscheduled services provided, including incidents, behaviors, out-of-the-ordinary events, and resident refusal of services.
Input information into the community computer tracking system regarding services provided to residents.
May conduct or facilitate programming, including therapeutic groups and individual interaction, that offers cognitive stimulation, socialization, physical activity, and spiritual connection.