Resident Care Coordinator at Luxury Senior Living
About The Position
The Resident Care Coordinator / Scheduler supports daily resident care operations at The Seville, an assisted living and memory care community in Orange County. The role coordinates staffing schedules and shift coverage, supports and supervises caregivers, and monitors resident care to help provide a safe, comfortable, and caring environment. The coordinator also communicates with residents, families, physicians, and healthcare providers; documents care-related information; responds to emergencies; and collaborates with Human Resources and department leadership. The position may serve as Manager on Duty when assigned and requires adherence to confidentiality, safety, infection control, Residents' Rights, and applicable regulations. The salary is $34.00 per hour.
Requirements
- Knowledge of resident care practices, caregiver responsibilities, and healthcare staffing needs.
- Proficiency in Microsoft Office, including Word and Excel.
- Strong organizational, communication, and time management skills.
- Ability to manage multiple priorities and respond effectively to changing needs.
- Compassionate, patient, and professional when interacting with residents, families, and team members.
- Ability to lead, support, and motivate a team while maintaining accountability.
- Strong problem-solving skills and attention to detail.
- Ability to maintain confidentiality and exercise sound judgment.
- Must maintain any licenses, certifications, or training required for assigned clinical responsibilities under applicable state law.
Nice To Haves
- Previous experience in senior living, healthcare, resident care coordination, or a related field.
- Experience with employee scheduling, staffing coordination, or scheduling software.
- Supervisory or team leadership experience.
Responsibilities
- Coordinate daily resident care operations to ensure residents receive quality care and support.
- Develop and maintain staffing schedules to ensure appropriate coverage based on resident and community needs.
- Coordinate shift assignments and arrange coverage for callouts, absences, and schedule changes.
- Supervise and support caregivers, ensuring assigned responsibilities are completed according to established standards.
- Assist with caregiver orientation, training, and performance evaluations.
- Monitor resident care and ensure established service plans are followed.
- Observe, document, and report changes in resident conditions, incidents, and concerns.
- Communicate with residents, families, physicians, and outside healthcare providers regarding care needs.
- Receive, document, and implement physician orders within the scope of applicable licensure, authorization, and regulations.
- Assist with medication administration, documentation, and medication management as authorized by applicable law and company policy.
- Ensure accurate shift reporting and communication between caregiving and nursing teams.
- Respond to resident emergencies and coordinate appropriate follow-up care.
- Address resident and family concerns professionally and communicate issues to department leadership.
- Maintain accurate employee scheduling, attendance, and staffing records.
- Collaborate with Human Resources and department leadership regarding staffing needs.
- Serve as Manager on Duty when assigned.
- Maintain confidentiality of resident and employee information.
- Follow safety, infection control, Residents' Rights, and applicable regulatory requirements.
- Attend required training, meetings, and educational sessions.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
