Resident Care Coordinator

CHATEAU RETIREMENT COMMUNITIES LLC • Bothell, WA

10d • $81,000 - $81,000 • Onsite

About The Position

Chateau Retirement Communities is looking for a compassionate, detail-oriented Resident Care Coordinator to support our Memory Care team. This is an excellent opportunity for someone who enjoys balancing administrative responsibilities with meaningful resident and family interactions. As the Resident Care Coordinator, you will play a key role in supporting our Health Services Department by coordinating resident care processes, maintaining regulatory compliance, overseeing billing and scheduling functions, and helping ensure our residents receive outstanding care in a warm and welcoming environment.

Requirements

• Excellent organizational, communication, and time management skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Professional, compassionate, and service-oriented approach.
• Experience with billing and scheduling systems (Yardi, Paycom or similar software preferred).
• Working knowledge of Microsoft Office.
• Current Home Care Aide (HCA) or Certified Nursing Assistant (CNA) certification.
• Current CPR/First Aid certification.
• Current Food Handler Permit.

Nice To Haves

• Experience working with older adults or in senior living preferred.
• Supervisory or leadership experience preferred.
• Familiarity with Washington Assisted Living regulations is preferred.

Responsibilities

• Coordinate resident care conferences and collaborate with residents, families, nurses, caregivers, and other departments.
• Manage monthly resident billing, long-term care insurance billing, and respond to billing inquiries.
• Create, maintain, and adjust caregiver schedules while helping ensure appropriate staffing levels.
• Maintain resident records, care documentation, and caregiver task sheets.
• Assist with onboarding, training coordination, and ongoing education for care staff.
• Order and manage care supplies, resident pendants, and vendor relationships.
• Coordinate new resident admissions with the Marketing team.
• Help ensure compliance with Washington State Assisted Living regulations and Chateau policies.
• Support the Health Services Director and Memory Care Nurse Manager with administrative projects and daily department operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed