Resident Care Coordinator - Jenison

American House Senior Living Communities•Georgetown Charter Township, MI

10d•Onsite

About The Position

Resident Care Coordinators are responsible for supporting the Wellness Director with administrative duties to ensure resident needs are met. Resident Care Coordinators establish and maintain effective communication with all departments, families, and medical professionals.

Requirements

Minimum of two years’ experience in the industry
Strong interpersonal communication skills
Professional demeanor in dress and behavior
Ability to perform shift work including weekends and holidays
Ability to work autonomously and as a team member
Must be able to provide residents with personal care and assistance with activities of daily living
Minimum 18 years of age
Must pass a pre-employment background check, drug screen, TB test and physical

Responsibilities

Participate in coordinating onboarding, training, and orientation for all new care team members.
Audit Relias/MyALF training completion, complete skills checklist, and ensure onboarding compliance and completion.
Provide feedback to/notify Wellness Director of any non-compliance to care with clinical team members.
Attend daily standup meetings, reporting any resident issues as documented in the Communication Log, Alert Charting Log, or Incident Reports.
Monitor resident care needs, alert the Wellness Director or resident’s health care provider when the resident has a change of medical condition.
Attend weekly Service Plan meetings. Ensure input from caregiving team members and complete Service Plan review notes in Yardi and the resident’s medical chart.
Check the Service Plans regularly for specific resident’s needs. Assure follow-through with the services as described in the Service Plan. Report any discrepancies to the Wellness Director.
Monitor all ordered supplies.
Audit the Carestream Record daily. Document findings providing a copy to the Wellness Director.
Assist with the new resident move-in process. Assure initial resident paperwork and physician orders are on hand. Communicate to the caregiving staff the new resident’s needs and preferences. Assure the kitchen staff has been informed of food allergies or special dietary needs prior to resident’s arrival for the first mealtime.
Perform Quality Assurance Audits as directed and provide feedback/results to Wellness Director as necessary.