Resident Care Coordinator

Rescue Mission of Utica NY•Utica, NY

7h•Onsite

About The Position

The Enriched Living Center is a 52-bed long-term residence for people with a diagnosis of mental illness. The Resident Care Coordinator will assist the Enriched Living Center program by providing leadership and mentoring to the Resident Counselor I/II staff. This role also assists with the overall rehabilitation and the improved quality of life of the residents.

Requirements

High School diploma with 5 years of experience with a mental health population and additional pertinent certificates/training in related medical or psychiatric field OR Associate Degree in Human Service or related field with 3 years of experience with a mental health population.
Ability to provide direction/model, delegate, train and supervise others.
Intermediate skills with Microsoft Word, Excel and Outlook.
Clean/valid NYS Driver’s License Required.
Enthusiastic support of our Mission Statement.
Demonstrates wisdom, good decision making, analytical and problem solving skills.
Maintains good attendance and punctuality.
Commitment to maintaining professional conduct and appearance and upholds the integrity of the Rescue Mission’s standards.
Ability to set appropriate boundaries with residents.
Meets deadlines.
Ability to maintain confidentiality and HIPAA privacy laws.
Team player.
Strong and proven management and leadership skills.
Promotes harmonious working relationships.
Demonstrates effective verbal, written and listening communication skills and is not easily misunderstood.
Ability to remain calm, patient and professional in a fast paced environment.
Ability to resolve conflict.
Ability to work with little or no supervision.
Must be a motivated self-starter.
Ability to multi-task, plan & prioritize tasks and respond to situations effectively.

Nice To Haves

Minimum of two (2) years management and supervisory experience preferred.

Responsibilities

Serve as assigned residents’ primary counselor for service provision.
Maintain current individual resident records for any assigned residents. This includes meeting with all Primary Counselors to develop and review Service Plans (every 3 months) and Monthly Summaries (30 days) for Residents ensuring they are measurable and completed on time.
Document progress notes for any residents you have communication or coordinate care with.
Conduct Resident assessments and Medication assessments.
Check Daily Medication Audits, if not completed communicate with Staff to ensure they are done and they are completed within 24 hours.
Confirm that Resident Room checks are done on Thursdays and Room cleanings are completed by Mondays.
Provide assistance in ADL skills.
Employ as needed (with residents): informal counseling, mediation, conflict resolution, crisis counseling, etc.
Serve as a member of the ELC On-Call administrative team.
Assist Residents with Vocational Rehabilitation/Employment refer to the Rescue Mission Community Resource Room as needed.
Coordinate with direct care staff to implement and maintain monthly activities calendar for residents.
Responsible for Maintenance of resident documentation.
Drive residents in a department vehicle, as needed.
Assist with the overall rehabilitation that will improve the quality of life for residents.
Driving residents in the Rescue Mission Vehicle e.g. department van.
Complete annual mandated trainings.