Resident Care Coordinator

Villa at Terracina Grand•Naples, FL

2d•Onsite

About The Position

The Resident Care Coordinator plays a crucial role in managing and delivering nursing services within the facility. This position involves developing and enforcing policies, managing schedules, overseeing quality improvement initiatives, and participating in budgeting and staffing plans. The role also includes direct resident care functions, such as conducting daily assessments, managing resident admissions and discharges, communicating with healthcare providers, and ensuring compliance with clinical programs. Effective communication and documentation are key, including completing assessments, updating service plans, transcribing orders, and maintaining resident health records. The coordinator is also responsible for medication administration oversight, personnel management including recruitment, training, and performance evaluation, and ensuring a safe and supportive environment for residents and staff.

Requirements

Must meet all applicable state and federal requirements for this position.
2 years care experience preferred.
1 year experience in nursing preferred.
Knowledge/proficiency of Microsoft Office Suite.
Be able to make independent decisions and follow instructions.
Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
Communicate effectively in a manner that is sufficient for supervisors, team members, prospects, residents, and families.
Ability to express yourself clearly and effectively verbally.
Ability to concentrate on moderate details with frequent interruptions.
Visual acuity.
Hearing alertness.

Nice To Haves

2 years care experience
1 year experience in nursing

Responsibilities

Develop, maintain, update, communicate, and enforce facility and state-specific written policies and procedures for the nursing service department, including the safety program.
Maintain a current reference of written nursing material to meet the daily needs of the nursing service department.
Communicate nursing services schedules with other services to ensure continuity of resident care.
Develop, implement, and maintain an ongoing Continuous Quality Improvement and Quality Assurance program for the nursing services department.
Recommend equipment needs for the nursing department to the Director of Nursing.
Participate with the Director of Nursing in preparing and planning the nursing service department’s budget and staffing plan.
Conduct daily nursing functions in accordance with current rules, regulations, and guidelines.
Ensure nursing personnel comply with written policies and procedures, including the safety program.
Admit, transfer, and discharge residents, documenting care and services provided.
Participate in the orientation of new residents/family members to the facility.
Communicate with healthcare providers in a timely and appropriate manner.
Utilize nursing personnel qualifications according to resident care plans, wishes, and healthcare provider orders.
Complete daily clinical and environmental rounds to evaluate resident care and report significant events.
Meet and resolve issues with residents and/or family members, reporting significant issues to the supervisor.
Participate in facility surveys as requested by management.
Follow clinical programs including risk management, infection prevention, quality, and staff development.
Complete an initial assessment and develop a service plan for assigned residents.
Update, review, and transcribe the service plan to identify goals, problems, approaches, and revisions based on nursing needs and new healthcare provider orders.
Communicate with healthcare providers to review treatment plans, complete orders, and progress notes.
Review resident health records for specific treatments, medication orders, diets, labs, etc., for implementation and follow-up.
Requisition and arrange for diagnostic and therapeutic services as ordered by the healthcare provider.
Communicate the department’s policies and procedures to personnel, residents, and visitors.
Communicate with written (24-hour report) and oral reports/recommendations concerning resident condition changes and other shift activities to nursing management.
Complete and submit Risk Watch forms for accidents/incidents involving residents or staff to the Director of Nursing.
Complete and file assessments and all other health record documentation as required.
Report discrepancies concerning physician’s orders, diet changes, charting errors, etc., to the Director of Nursing.
Complete clinically accurate documentation according to policy and procedures.
Review resident health documentation and progress notes from the interdisciplinary team to determine if the service plan is being followed.
Inform nursing personnel of new admissions and resident care needs.
Ensure rooms are ready for new admissions and greet newly admitted residents.
Notify the resident’s attending healthcare practitioner and family of changes in resident condition.
Meet with assigned support personnel to plan shift services, programs, and activities, and monitor task completion.
Coordinate services with other members of the interdisciplinary team to ensure the resident’s total regimen of care is maintained.
Assist in arranging transportation for residents and other third-party services.
Review medication administration records for completeness and accuracy of transcription.
Dispose of drugs and narcotics as required and in accordance with established procedures.
Assist in the recruitment and selection of nursing service personnel.
Develop work assignments, schedule duty hours, and supervise nursing staff.
Assist in staff development.
Monitor personnel performance and implement corrective actions through coaching, counseling, and discipline.
Collaborate with the Director of Nursing and Executive Director to resolve staff performance issues.
Complete timely performance evaluations.
Review complaints and grievances, complete investigations, and work with the Director of Nursing for a plan of action and resolution.
Participate in planning, conducting, and scheduling in-service and orientation training classes.