Resident Care Associate, FT, 1st shift, W102

Salemtowne•Winston-Salem, NC

3d•Onsite

About The Position

The Resident Care Associate (RCA) performs various resident care activities and assists residents with activities of daily living (ADLs) in the Memory Care residence. This role involves supporting the organization's mission, vision, and values, promoting exceptional customer service, and adhering to compliance and HIPAA regulations.

Requirements

Excellent interpersonal and interdisciplinary relationships.
High level of initiative and creative problem-solving ability.
Stellar customer service oriented.
Ability to model and ensure others are providing medical treatment in a manner that honors elders’ preferences and individuality.
Ability to be nimble to do any tasks needed, including those that may seem menial or unpleasant.
Proficient in recognizing early signs of changing conditions and uses all available and appropriate resources to resolve needs.
Practices and models person-centered approach.
Demonstrates tact and empathy.
Presents a professional appearance and demeanor.
High school diploma or GED.
Active certification in first aid and CPR.
Capable of standing and walking short distances for extended periods of time.
Ability to lift, carry, push and/or pull objects more than 50 pounds.
Stoop and bend at the knees, twisting from side to side at the waist.
Reach above, below, and at shoulder level.

Responsibilities

Assists residents with personal activities such as bathing, oral hygiene, dressing, undressing, and ambulation.
Changes bed linens.
Complete laundry tasks.
Helps clients move around safely.
Assists Life Enrichment team with programming and activities.
Reports to a supervisor or case coordinator any changes in a client’s physical condition, behavior, or appearance.
Solves routine client problems, promote healthy lifestyle habits, and provide general companionship and advice.
Provides a caring and positive presence for the resident.
Documents the services delivered to clients, in accordance with company policies and procedures.
Supports the organization's mission, vision, and values by becoming familiar and acting in accordance with company policies and procedures.
Promotes exceptional customer service by participation in Salemtowne Shines & fulfilling the commitments & values of the program.
Completes annual compliance and HIPAA training and exhibits behavior as set forth by the Code of Compliance in the performance of their duties.
Adheres to Salemtowne’s policies and procedures regarding the compliance program of the organization and is timely in reporting any possible concerns.
Follows all local, state, and federal regulations as they pertain to their position.
Adheres to Salemtowne’s policies and procedures covering privacy and security in compliance with HIPAA regulations.
Performs other duties as assigned.