Resident Assistant Lead

The Landings of Kaukauna•Kaukauna, WI

12d•Onsite

About The Position

The Resident Assistant Lead (RAL) serves as a primary point of contact for residents and healthcare staff. This role ensures seamless daily operations by managing staff schedules, maintaining adequate shift coverage, and modeling high standards of resident care. As an advocate for the community’s vision and values, the RAL provides hands-on leadership, mentorship, and operational support.

Requirements

One year experience using scheduling software
One to three years of experience and/or training in healthcare, or equivalent education
One to three years of managerial experience, preferably in healthcare
Regular standing, walking, sitting, reaching, and use of hands
Ability to lift up to 50 pounds occasionally
Continuous interaction with residents and family members under stress

Nice To Haves

Healthcare experience
Leadership experience
Professional and welcoming demeanor
Excellent communication skills
Strong organizational skills
Good work ethic
Listening and problem-solving skills
Scheduling and time management skills
Genuine interest in the aging process and elderly care
Strong commitment to providing quality services
Decision-making, budgeting, and goal-setting abilities
Open to change and learning
Ability to empower staff and work as part of a team
Compassionate and patient approach
Ability to take direction and respond effectively to supervision
Possible exposure to outdoor weather, chemicals, moving mechanical parts, and electrical risks

Responsibilities

Obtain vital signs and notify the supervising nurse of deviations per the Individualized Service Plan (ISP)
Follow residents’ ISP and daily task sheets
Communicate changes in resident status or home situation to appropriate supervisors
Utilize standard precautions and infection control procedures
Follow written instructions and request assistance when needed
Maintain a safe and clean resident environment
Exhibit a caring and respectful attitude toward residents and their property
Assist with activities and encourage resident engagement and participation
Uphold confidentiality of residents and coworkers (HIPPA)
Provide assistance with: Personal hygiene, Changing bed linens and making beds, Toileting and incontinent care, Nutritional and fluid intake, Dressing, Ambulation and transfers, Positioning, Medication reminders
Perform other duties as assigned within scope of practice
Participate in hiring and training staff
Enforce and comply with PPE requirements
Train new employees on job duties and Policies & Procedures
Attend bi-weekly and mandatory in-service meetings
Follow all community and company policies and the Employee Handbook
Report unsafe conditions immediately
Perform other duties as assigned