Resident Aide

BarrierFree Living • Bronx, NY

9h • Onsite

About The Position

BFL Apartments (BFLA) is a supportive housing program that offers services to vulnerable and needy populations with disabilities who are survivors of domestic violence. This includes homeless disabled adults, disabled veterans, and families with a head of household with a disabling medical condition. The facility is designed to serve people with physical disabilities and is located in the South Bronx, comprising a 70-unit studio apartment building for adult singles and a 50-unit apartment building for families. The Resident Aide reports to the Facility Manager/Super and will occupy and monitor the Reception/Front Desk areas of both sites, assisting residents and scheduling activities with residents and clinical staff.

Requirements

• Minimum of high school diploma (or GED).
• Strong oral communication skills and fundamental writing competency are required.
• Ability to think and act calmly in emergency situations required.
• Computer literate.

Nice To Haves

• A minimum of six months prior experience working in a residential setting is preferred.
• Experience working with people with disabilities is highly desirable.
• Spanish or other non-English language skills and/or American Sign Language skills are a plus.

Responsibilities

• Provide coverage at the Reception Desk in monitoring entry and exit of staff, residents, and visitors; answering and directing, as appropriate, telephone calls; and completing other administrative duties as requested by supervisors.
• Assist in monitoring compliance with fire and other safety regulations related to the facility.
• Maintaining courteous, professional, respectful interactions with all residents, staff, and guests.
• Must demonstrate the knowledge of appropriate boundaries with all residents and staff as outlined in the Employee Handbook.
• Assist in addressing and following up on any incidents related to security or safety within the facility, providing emergency response and crisis management help as needed.
• Ensure timely and appropriate completion of all log and incident documentation required by supervisors in recording security and safety issues/incidents.
• Complete light housekeeping tasks, at the request and direction of the Shift Supervisor. These tasks may include but are not limited to, sweeping, moping, trash removal, snow removal, or cleaning when housekeeping staff is unavailable and where a safety concern is determined by the Shift Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED