Resident Aide

The Salvation Army Eastern Territory • City of Schenectady, NY

112d • Onsite

About The Position

The Evangeline Booth Miracle Home is an 18-bed shelter that provides emergency housing to homeless women and families of women and children. The Resident Aide provides emotional support, information and referral to community services, and creates a warm and safe environment for the residents. The Resident Aide ensures that the residents' basic needs are met, and that the daily operations of the program are instituted in a manner consistent with the philosophy and policies/procedures of the program and agency. Provide awake staff coverage of residential program, monitoring residents and assisting in clerical work, household management tasks and other duties as needed.

Requirements

• High school diploma or equivalent.
• Ability to achieve and maintain CPR Certification.
• Ability to diffuse crisis situations both within team settings and independently.
• Ability to document program events and carry out scheduled or spontaneous tasks.
• Capable of applying all assigned training topics.
• Ability to prepare, cook, serve and clean up after meals for a small group.

Nice To Haves

• Prior experience working in shelter setting preferred.

Responsibilities

• Maintain confidentiality of resident, child, or staff information.
• Follow all policies regarding intake procedures, including recording/completing required paperwork and escorting new residents to their rooms.
• Direct residents in appropriate safety response in emergency situations.
• Prepare, serve, and supervise cleanup of meals following a prescribed menu plan.
• Supervise residents and activities as required.
• Remind mothers that they are to supervise their children at all times while in the shelter and care for their basic needs.
• Conduct floor checks as needed with room doors locked.
• Perform room inspections with approval of director, House Manager, or on-call staff.
• Ensure all external doors are checked and locked during each shift.
• Set up and clean rooms as needed.
• Ensure residents sign out and leave keys before leaving the building.
• Ensure all residents sign in upon return.
• Wash bed sheets, towels, etc.
• Clean and inspect room upon a resident's check-out as directed.
• Maintain all progress notes, meal sheets, and Daily Sign-in logs.
• Log any incidents pertaining to resident(s) that occurred during your shift, completing all paperwork.
• Check daily log and progress notes for any incidents you need to be aware of before starting shift.
• Provide transition staff with all necessary information before your shift ends.
• Contact the on-call supervisor if there is a problem that requires their support or instruction.

Benefits

• Generous time off every year including 14 paid holidays, vacation time and sick time
• Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
• Tax Deferred Annuity (403B)
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
• Christmas Bonus
• Wireless discount for Verizon customers
• Free parking

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED