Resident Advocate (Women's Residence Shelter)

Utah Navajo Health System•Blanding, UT
•Onsite

About The Position

Utah Navajo Health System, Inc. is hiring a full-time Resident Advocate to provide services at its Women’s Residence Shelter in Blanding, Utah. The role supports survivors of domestic abuse and/or sexual assault and their children, providing trauma-informed advocacy, crisis intervention, safety planning, referrals, and assistance with shelter residency and daily needs. The position works with people from a variety of cultures and communities and is part of the behavioral health team. The Resident Advocate works a rotating schedule that may include day, evening, and swing shifts, as well as federal, state, and tribal holidays. The position is funded through a FVPSA DHHS grant with an end date of September 30, 2027. Applicants must meet the stated education, experience, driver’s license, background-check, and immunization requirements.

Requirements

  • High school diploma or equivalent.
  • At least one year of work experience in human services, crisis work, case management, nursing, home health care, customer service, or work requiring documentation.
  • Valid and current driver’s license and ability to meet the organization’s insurability requirements; the posting specifies no prior DUI convictions, suspension of driving privileges, or other traffic violations that led to suspension or revocation of a license.
  • Successfully pass a background check through the Direct Access Clearance System (DACS), including fingerprint clearance screening with the State of Utah.
  • Provide proof of required immunizations or vaccinations, including MMR documentation or titers; hepatitis B vaccination series, proof of immunity, or signed declination; up-to-date PPD testing or qualifying positive-test documentation; Tdap; varicella history, titers, or immunization; current-year influenza vaccine; COVID-19 vaccine; and any other vaccinations requested.
  • Record and submit shelter intakes within 24 hours of shelter entry.
  • Facilitate at least one weekly support group and house meeting.
  • Routinely rotate through day, evening, and swing shifts, including holiday schedules.
  • Ensure shelter grounds and resident areas are checked monthly and that wear, damage, fire alarms, smoke monitors, and carbon dioxide monitors are addressed or checked as required.

Nice To Haves

  • Bachelor’s degree in social work or a related field.

Responsibilities

  • Provide trauma-informed direct services to survivors of domestic abuse and/or sexual assault and their children, including support, advocacy, crisis intervention, safety planning, parenting support, information, and referrals.
  • Assist shelter residents with daily living needs, including ordering supplies and equipment and arranging routine shelter-ground maintenance.
  • Conduct routine fire drills and security checks, and routinely check fire alarms, smoke monitors, and carbon dioxide monitors.
  • Orient survivors entering the shelter by explaining shelter expectations and communal-living guidelines.
  • Facilitate support groups and house meetings, including cooperative living, peer support, and resident participation in shelter programming.
  • Assist clients with obtaining protective or restraining orders and navigating federal, state, tribal, or municipal court matters.
  • Arrange emergency medical or law-enforcement services as needed.
  • Complete telephone intake for women requesting shelter or services, and provide or arrange shelter for qualified people and their dependents.
  • Complete shelter intakes and related paperwork within 24 hours of shelter entry.
  • Provide or arrange transportation for appropriate clients.
  • Maintain client confidentiality in accordance with organizational policy.
  • Complete exit surveys and required exit paperwork for survivors leaving the shelter.
  • Model and promote positive, nurturing interactions between adults and children in the shelter.
  • Maintain records in accordance with agency policy and regulatory requirements, including documenting client data in the electronic record.
  • Assist with scheduling Navajo or other Native American ceremonies or blessings upon request, as well as Judeo-Christian or LDS religious worship services.
  • Track client demographics and report direct- and indirect-service trends and client types to the program manager.
  • Record monthly exit-survey results, track positive and negative trends, and recommend improvements.
  • Schedule monthly inspections of shelter grounds and resident areas to identify wear and damage for prompt repair.
  • Review agency materials and contacts annually to ensure they are current.
  • Review the job description annually to ensure duties and responsibilities remain current.
  • Perform related duties as required or deemed necessary by management.

Benefits

  • Full coverage of health insurance.
  • 5% of gross income contributed to a 403(b) retirement account.
  • Vacation leave.
  • PTO leave.
  • Holiday pay.
  • Life insurance.
  • Option for dental insurance.
  • Short- and long-term disability.
  • Wellness benefits.
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