Residency Program Administrator

DAP Health•Palm Springs, CA

3d•$62,492 - $70,304•Remote

About The Position

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. With oversight and direction from the Chief Medical Officer and the Provider Services Manager, the Residency Program Administrator will manage the affiliate physician residency programs and support other medical training and educational activities. They will function as the first-contact liaison for the affiliate residency program and the DAP Health clinic site. They are responsible for the daily departmental and operational management of affiliate residency programs and medical training.

Requirements

Excellent oral and written communication skills
Effective interpersonal skills
Ability to communicate effectively verbally and in writing
Excellent organizing skills
Proficiency in computer use and the internet
Ability to make decisions independently
Bachelor’s degree preferred in business administration, organizational development, education or related field or at least 2 years of administrative experience, preferably in a healthcare and/or education setting

Responsibilities

Function as the first point of contact of all affiliate physician residencies and medical training programs
Assist the DAP Health Clinic Manager in ensuring compliance with federal, state and local regulations
Apply ACGME, other national accrediting agencies, and DAP policies to support compliance
Provide support to the program administrative leadership team and teaching faculty
Assist Program Directors to ensure resident quality improvement projects are completed
Work closely with clinic management to integrate resident schedules and ensure productivity, coverage and effective functioning
Identify where there are staffing gaps and be comfortable in reaching out to secure provider coverage.
Opening and/or blocking of medical provider schedules as necessary
Ensure proper communication between the academic affairs office and operations
Work with Department Directors to identify preceptors for electives.
coordinate with People Operations to ensure that proper contract addendums are signed
Communicate elective schedule to residents, clinicians, clinical leadership and residency program staff.
Track preceptor shifts and work with Medical Staff Office Coordinators to ensure that preceptors are paid according to their agreement.
Assist with monitoring of provider data and reports in Power BI
Coordinate resident orientation to include but not limited to physical layout of the clinic, DAP Health policies and procedures, safety/security plans, EHR training and other items as needed
Provide administrative support to residents as well as act as a liaison between residents and sponsoring institution administration when necessary
Manage the assignment of DAP Health patients to residents
Manage the evaluations of residents by attending physicians and maintain complete and accurate files
Collaborate with the People and Operations Department to ensure Resident files are compliant prior to beginning the program
Complete and process invoices to ensure appropriate reimbursement from affiliating institutions
Meet regularly with the Provider Services Manager concerning office management issues and activities and the status of projects
Participating in institutional, departmental, community, or national meetings as ongoing professional development and remain informed about current academic trends
Assist with Medical Staff Office affairs
Able to cross train and maintain skills to provider coverage to Medical Staff Office Coordinators.
Assist with any other tasks as assigned