Residency/Fellowship Program Assistant - Division of Endocrinology

University of FloridaGainesville, FL
$22 - $25

About The Position

The position of Residency/Fellowship Program Assistant is located in the Department of Medicine, Division of Endocrinology. Under the direction of the Division Administrator, the Program Assistant is responsible for providing administrative support and coordination to the Division, Fellows, as well as the Fellowship Director and Assistant Director. The position must provide a high level of customer service both in person and on the telephone to all patients, faculty, referring physicians, fellows, staff, and other visitors. The Program Assistant performs responsibilities by anticipating needs and proactively providing support with minimal direction. The position is responsible for maintaining sensitive and confidential materials that are received and/or developed during the course of the position's job duties. Position reports to the Division Administrator. The Program Assistant will serve as the fellowship program’s fiscal manager, responsible for assisting in the fiscal management and maintenance of the program.

Requirements

  • Two year college degree and one year of relevant experience, or combination of education and relevant experience.

Nice To Haves

  • A high school diploma and four years related experience. Appropriate college coursework or vocational/technical training may substitute as an equivalent rate for the required experience. College degree preferred.
  • Proficiency in Word, Excel, PowerPoint, E-mail and Internet
  • Demonstrated, outstanding ability to work under pressure in a busy office with frequent interruptions, changing priorities and short deadlines.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to function under stressful circumstances always maintaining respectful and supportive interactions
  • Ability to communicate effectively both verbally and in writing. Ability to plan, organize and coordinate work assignments
  • Ability to work independently
  • Strong interpersonal and telephone skills
  • Knowledge of ACGME rules and guidelines

Responsibilities

  • Conference Scheduling and Academic Support
  • Account Management and Reporting
  • Work Hour and Program Requirement Maintenance
  • Serve as the assistant to the Division Chief.
  • Maintains a daily calendar, schedule meetings, and make travel arrangements for the Division Chief.
  • Initiate action on items that need attention by the Division Chief and Division Administrator.
  • Assists with Leave Administration.
  • Assists with coordination of Annual Interviews.
  • Prioritizes assignments and messages based on urgency or deadlines and works cooperatively with other Division, Department, and University staff to ensure that all assignments are completed in a timely manner and meet or exceed the standards for quality and performance, as established by the Division Administrator.
  • Serves as a liaison to multiple internal and external entities
  • Constantly strives to represent the Division, Department, and University in a positive and professional manner
  • Works closely with secretarial support staff in the Division to ensure that all faculty are supported in their clinical and academic needs. Provides direct back-up support when absences occur.
  • Adheres to all office policies, procedures, and protocols established by the Division.
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