Residency/Fellowship Manager - Internal Medicine

University of Kansas Medical Center•Kansas City, MO

1d•$70,200 - $105,300•Onsite

About The Position

The Residency/Fellowship Manager provides leadership and direction for sub-specialty and graduate studies programs. This role oversees the day-to-day operations, supervises program coordinators, and serves as a key liaison between faculty, trainees, and institutional and accrediting bodies. The manager ensures programs are well-organized, compliant with accreditation requirements, and effectively support the education and professional development of residents and fellows.

Requirements

C-TAGME certification
Four years’ experience in education, healthcare or business administration. Relevant education may be substituted on a year-for-year basis.
Four (4) years of GME experience.
Experience in ERAS, MedHub, and Qgenda.
Communication skills.
Computer skills.
Interpersonal skills.
Organization skills.
Multi-tasking skills.
Time management skills.
Attention to detail.

Nice To Haves

Master’s degree in education, healthcare or business administration.
Six (6) years of GME experience.

Responsibilities

Supervise and manage residency, fellowship, and graduate studies coordinators, including assigning tasks, setting deadlines, and providing performance feedback.
Oversee daily operations of sub-specialty and graduate medical education (GME) programs.
Manage office staff and workflow to ensure efficient operations.
Maintain consistent office hours to provide accessible, timely support to coordinators in addressing urgent questions and operational needs.
Administer the GME budget, including accounts payable, expense tracking, and financial reporting.
Coordinate purchasing of office supplies and manage departmental resources.
Facilitate billing processes, invoice payments, and travel reimbursements.
Supervise and ensure credentialing and program data is correct and maintained in systems such as WEBADS, ABIM, QGenda, and MedHub.
Ensure accurate and timely submission of required data and documentation to accrediting bodies, including ACGME and ABIM.
Monitor compliance with accreditation requirements (ACGME, KU GME, ABA, and other governing bodies) to maintain program accreditation.
Develop and maintain evaluation tools for residents and staff.
Develop and ensure maintenance of resident and fellow schedule logistics.
Establish and promote standardized workflows and best practices across departments to enhance consistency, efficiency, and collaboration while respecting the distinct culture and operational needs of each program.
Organize documentation and logistics for internal reviews and accreditation site visits.
Support recruitment efforts, including applicant communication, interview coordination, and MATCH process administration.
Assist with onboarding, orientation, and offboarding of residents and fellows, including credentialing and licensure.
Monitor and maintain resident licensure and required certifications (e.g., BLS, ACLS, PALS).
Provide administrative support for new program development and during staffing gaps.
Assist with coordination of external rotations and related documentation.
Maintain and report data across multiple systems to support program operations.
Provide guidance to fellowship coordinators on accredited and non-accredited programs.
Oversee the preparation and coordination of annual Program Evaluation and Clinical Competency Committee meetings, including required documentation, reporting, attendance, and follow-up of action items.
Ensure program changes requiring GMEC approval are appropriately documented, coordinated, and submitted to the GME Office.
Oversee development and maintenance of annual and clinical rotation schedules to ensure alignment with curriculum requirements and ACGME/RRC standards.
Oversee the resident and fellow evaluation process to ensure evaluations are accurate, timely, complete, and compliant with accreditation requirements.
Oversee the coordination of conferences, Grand Rounds, educational activities, and required examinations.
Ensure accurate maintenance of resident and fellow leave, training records, credentialing documentation, and required program files.
Ensure Program Letters of Agreement (PLAs) are current, appropriately executed, and maintained in program files.
Monitor preparation and submission of RRC, GME, institutional, accreditation, and other required reports and surveys.
Oversee graduation and trainee completion processes, including required documentation, transition activities, and verification requests for former trainees.
Oversee maintenance of faculty and program information, including website and program communications as appropriate.
Oversee visiting trainee requests, documentation, and coordination.
Coordinate and support GME and Coordinator Council training and professional development activities.