Residency Coordinator

University of Colorado•Hybrid, CO

3d•$48,989 - $65,645•Hybrid

About The Position

The Orthopedic Residency Coordinator, hereinafter referred to as the Coordinator or PC, under direction from the Education Manager, the Residency Program Director, Associate Program Directors, the Vice Chair of Education, and the Director of Finance and Administration, is primarily responsible for coordinating the Orthopedic Residency Program and its residents in training, hereinafter referred to as the Residency. The Program Coordinator (PC) is responsible for the day‐to‐day administration of the ACGME Orthopedic residency training program. The PC will assist the Program Director (PD) in developing and maintaining the educational quality of the training program & ensuring compliance with ACGME accreditation standards and other regulatory requirements. The PC will function as a liaison between the PD, residents/fellows, faculty, GME Office, participating sites, and other departments. The PC is knowledgeable about compliance and regulatory requirements at the various training sites in which the residents rotate. The PC provides essential communication and networking for the effective functioning of the orthopedic residency training program. The PC represents the Residency on behalf of the Graduate Medical Education (GME) Office, the Department of Orthopedic, the School of Medicine, and the University of Colorado.

Requirements

Bachelor’s Degree education: psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited college or university.
A combination of education and related technical/paraprofessional experience may substitute for the bachelor’s degree on a year-for-year basis.
One (1) year of professional experience in an academic setting or high-level customer service environment.
Applicants must meet minimum qualifications at the time of hire.

Nice To Haves

Two (2) to three (3) years of professional experience in an academic setting or high-level customer service environment, preferably related to medical education.
Experience utilizing software systems such as Microsoft 365, Adobe, Teams, and Zoom
Previous experience working within Graduate Medical Education (GME) as well as familiarity with the accrediting bodies is preferred.
Ability to communicate effectively, both in writing and in-person.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Outstanding customer service skills.
Organizational skills with ability to plan and organize Residency needs and activities, establish work priorities and provide follow through to ensure completion of activities, both individually and assisting others with work tasks.
Knowledge of, or ability to, become fully competent in computer programs essential to the Residency, including the Microsoft 365, the Electronic Residency Application System (ERAS), OnCall (amion) scheduling tools and MedHub. Software used will continue to change, so adaptability to new electronic programs and tools is essential.
Ability to understand and apply regulatory requirements at the program level.
Ability to communicate effectively with administrative personnel, physicians and other program personnel, trainees/prospective trainees, staff, and other constituents, in written communications and oral presentations. Interpersonal skills working with residents, fellows, faculty, team members, and others in an environment of high volume and stress. Capable of independent decision making and complex problem solving.

Responsibilities

Coordinate/Facilitate Annual Program Evaluation meeting, Clinical Competency Committee, Program Evaluation Committee
Track post‐graduate survey results for the program, with summary data tables and information as needed
Program Letter of Agreement – maintain current for every rotation site
Annual Program Policy Review – assist PD with updating/creating, distributing, interpreting and enforcing program specific policies
Enter/Maintain Information in WebADS
ACGME Case Logs
ACGME Milestones (Semi-Annual)
ACGME Resident & Faculty Surveys
Summative Letters
Schedule and prepare semi‐Annual Meetings between Program Director and Resident
AAMC GME Track / FREIDA Updates
ERAS/Thalamus– set‐up, download applications
Manage annual residency recruiting activities such as scheduling of candidates, daily preparation and set up, document preparation, follow up communication during interview season, maintain interview feedback data in timely manner
Prepare information for ranking meeting
NRMP ‐ notify GME office and confirm/change quotas, enter rank order list
Assist all fellowships with their recruitment process with a minimum of 10+ days.
Assemble new resident training files
Coordinate new resident GME personnel forms
Plan, Coordinate, Order, Obtain equipment
Prepare and plan orientation week schedules, training and social activities
Train new Residents/Fellows/Faculty on the use of MedHub
Schedule immunization screenings for new PGY 2s and above
Schedule Epic training for new residents/fellows/faculty FOR ALL SITES
Coordinate the planning and preparation of the annual Graduation event under the supervision of Program and in collaboration with the events coordinator.
Monitor compliance of GME Exit Survey completion
Submit list of Certificates of Completion to GME Office
Coordinate the gathering of all data forms, final evaluations, procedure logs, badges and final program letter of completion for graduating residents training files
Forward future email address to GME office for PeopleSoft record
Maintain Alumni database
Complete any reimbursements required by the end of the fiscal year
Issue continuing residents their training agreements and Benefits Information
Submit resident charge sheets to GME Office
Maintain copy of license or Board of Medical Examiners verification in resident file
Maintain copy of NPI number in resident file
Confirm Medicare/Medicaid enrollment
Coordinate/Schedule/Monitor in‐training exam schedule
Complete GME CTE (Continuing, Transferring, Exiting) survey