Residences Security Guard

Gurney's Inn Resort & Spa•Montauk, NY

2d•Onsite

About The Position

The Residence Security Guard is responsible for ensuring the safety and well-being of residence owners and their guests, as well as resort guests and team members, by maintaining a professional, visible, and approachable presence with a service-first, de-escalation mindset. This role involves active monitoring, rapid emergency response, incident investigation, and proactive patrolling to maintain a secure and welcoming residential environment.

Requirements

Previous security, law enforcement, or military experience preferred; hospitality experience a plus.
Strong observational and communication skills.
Ability to remain calm and professional in high-pressure situations.
Basic first aid and CPR certification preferred.
Proficient in report writing and basic computer systems; CCTV monitoring experience preferred.
Must be able to work varied shifts, including nights, weekends, and holidays.

Nice To Haves

Previous security, law enforcement, or military experience
Hospitality experience
Basic first aid and CPR certification
CCTV monitoring experience

Responsibilities

Create a sense of familiarity and trust with residence owners and their guests by recognizing them, becoming familiar with their unit(s), and staying aware of their associated vehicles.
Monitor fire panels for alarms, troubles, and faults.
Respond immediately to fire, intruder, and carbon monoxide alarms.
Patrol all areas of the resort, with a primary focus on Residences, identifying and reporting unsafe acts, hazardous conditions, and suspicious activity.
Regularly monitor CCTV for unusual or suspicious behavior.
Respond promptly to all calls and perform duties as assigned.
Complete incident and accident reports in a timely and accurate manner.
Conduct investigations utilizing CCTV footage and witness statements.
Administer minimal first aid and emergency medical treatment until first responders arrive.
Maintain familiarity with the resort’s Emergency Preparedness Matrix.
Complete daily security checklists in full.
Manage key control, provide key assists, and perform door lock programming and maintenance.
Conduct lock audits and periodic checks of vacant Residence units.
Perform other job-related tasks as assigned by management.