Residences General Manager

Auberge CollectionFort Lauderdale, FL
Onsite

About The Position

As the Residence General Manager at Auberge Beach Residences, you will lead a passionate team dedicated to ensuring the seamless operation of our Fort Lauderdale property. You will develop close relationships with residence owners, association board members, and commercial space team members to effectively and efficiently oversee all aspects of the property. Creatively work with the residents and third-party service providers to deliver unique, brand-appropriate experiences and services to each residential homeowner.

Requirements

  • 5+ years of experience as a Director of Residence or Residence General Manager within a luxury hotel environment or high-end residential properties, with a focus on governance, operations, and elevated resident experiences.
  • Must be a Florida Licensed Community Association Manager, or have the ability to obtain immediately after hire.
  • Proven leadership skills with strong organizational and project management abilities to effectively prioritize tasks.
  • Strong financial acumen with experience in budgeting, forecasting, and cost control.
  • Familiarity with the operations and priorities of all operating departments.
  • Experience ensuring compliance with local community association laws and regulations.
  • Exceptional attention to detail with an unwavering commitment to quality and precision.
  • Ability to live and work in the United States without sponsorship.

Nice To Haves

  • Construction experience with newly built projects is highly beneficial.

Responsibilities

  • Collaborates with the HOA Board Presidents and Members to ensure the smooth operation of the residential community and maintain adherence to the governing documents.
  • Develop staffing model for services provided to Residences, working with Talent & Culture to recruit, hire, and onboard residential team members.
  • Position the property as a best-in-class residence by optimizing branded services, amenities, and facilities.
  • Lead and coordinate the day-to-day operations of the Residences.
  • Ability to develop, with the aid of key personnel, strategies and programs to ensure attainment of the residential goals and objectives.
  • Ability to prepare and implement comprehensive owner services, amenity plans, and programs.
  • Demonstrate an understanding of all legal agreements and governing documents pertaining to the operation of the Residences and Association.
  • Master the allocation methods, budget process, and financial reporting obligations, with the assistance of the Director of Finance.
  • Responsible for the coordination of annual meetings, board meetings, and other committee or special meetings as per the requirements of the governing documents.
  • Participate, with the HOA Accounting Manager, in the preparation of monthly, quarterly, and annual residence management program financial reports, owner statements, invoices, and association statements.
  • Control all capital and reserve fund expenditures, ensuring that proper guidelines are followed and projects are completed on a timely basis.
  • Ensure the property is well-maintained, meeting standards in terms of housekeeping, maintenance, and central systems.
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