Residence Life Manager - Tropicana (Student Living)

Greystar•Goleta, CA

1d•$70,000 - $86,000

About The Position

This role is responsible for the oversight of day-to-day operations ensuring efficient systems are in place to meet professional standards for timely and sensitive responses to students’, families’ and community members’ questions, concerns, and requests for information regarding policies, housing assignments, access control, student conflicts and general assistance. Advises students and family members in decision-making and provides resource referrals to help support student success and well-being. • Provides care for students through addressing and responding to students’ physical or emotional health concerns, personal matters, and housing concerns. • Provides and supports student recognition initiatives and promotes leadership opportunities. • Provides timely and sensitive response, outreach, and relationship building for students of concern as needed. • Fosters healthy environments for learning and social interaction that promote and model teamwork and establishment of inclusive, supportive, collaborative, service-oriented, multicultural environments. • With assistance from other staff members and departments, assists in student care and conduct, crises response, occupancy management, and retention initiatives. • Identifies and documents potential violations of codes, policies, and regulations. • Assists with all major operations projects, including, but not limited to, returning student housing selection, mid-year housing assignments, and first year placements. • Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired. • Assists with coordination and support of maintaining operations during emergencies and crisis situations while prioritizing the safety and well-being of residents and staff. • Recruits, trains, and directly supervises Resident Assistants, Desk Assistants and other Team Members, as assigned.

Responsibilities

Advises students and family members in decision-making and provides resource referrals to help support student success and well-being.
Provides care for students through addressing and responding to students’ physical or emotional health concerns, personal matters, and housing concerns.
Provides and supports student recognition initiatives and promotes leadership opportunities.
Provides timely and sensitive response, outreach, and relationship building for students of concern as needed.
Fosters healthy environments for learning and social interaction that promote and model teamwork and establishment of inclusive, supportive, collaborative, service-oriented, multicultural environments.
With assistance from other staff members and departments, assists in student care and conduct, crises response, occupancy management, and retention initiatives.
Identifies and documents potential violations of codes, policies, and regulations.
Assists with all major operations projects, including, but not limited to, returning student housing selection, mid-year housing assignments, and first year placements.
Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
Assists with coordination and support of maintaining operations during emergencies and crisis situations while prioritizing the safety and well-being of residents and staff.
Recruits, trains, and directly supervises Resident Assistants, Desk Assistants and other Team Members, as assigned.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.