Residence Hall Coordinator

Iowa State University • Ames, IA

3d • Onsite

About The Position

Iowa State University is seeking Residence Hall Coordinators to support on-campus residential communities. These live-in positions play an essential role in creating engaging, and supportive living environments where students can thrive academically, socially, and personally. Residence Hall Coordinator serve as front-line student affairs professionals, working directly with residents, student staff, and campus partners to support student success, uphold community standards, and ensure smooth day-to-day residence life operations. This role blends student support, staff supervision, crisis response, and operational coordination within a dynamic residential setting.

Requirements

• Master’s degree
• Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.
• Immigration sponsorship is not available for this position.

Nice To Haves

• Demonstrated leadership experience within a college or university environment.
• Experience serving as a Resident Assistant (RA) or Graduate Assistant (GA).
• Proven experience supervising staff and students, including recruitment, selection, and training.
• Experience engaging with and supporting student populations, including involvement with academic initiatives, student organization advising, and student conduct processes.
• Experience in crisis intervention and/or serving as a front-line responder to complex or high-impact incidents.

Responsibilities

• Support student success and well-being by fostering a residential environment that promotes academic achievement, personal development, and community connection. Advise students as they navigate academic, social, and personal challenges.
• Administer the residential conduct process by addressing policy concerns, hearing conduct cases, and applying appropriate educational sanctions while ensuring fairness, consistency, and care.
• Supervise and develop student staff by hiring, training, evaluating, and supporting undergraduate Resident Assistants (and Graduate Assistants, when applicable). Provide ongoing feedback, lead regular meetings, and promote accountability and development.
• Collaborate with campus partners including academic departments, Learning Communities, and student support services to enhance student engagement and connect residents with appropriate resources.
• Coordinate residence life operations by overseeing opening, closing, break and transition periods, and move-in and move-out processes to ensure smooth transitions for residents and staff.
• Manage administrative and operational responsibilities such as supervising desk operations, reviewing schedules, completing reports, supporting occupancy processes, and ensuring residence life procedures are followed consistently.
• Respond to emergencies and serve on a duty rotation by providing on-call leadership for student concerns, facilities issues, and crisis situations while remaining accessible during evenings and weekends as scheduled.
• Maintain strong working relationships with facilities and service teams including dining, custodial, maintenance, and administrative services to support safe, well-functioning residential environments.
• Contribute to departmental initiatives and summer operations by assisting with training development, desk operations, conferences, and housing support as needed throughout the year.
• Demonstrate strong verbal and written communication skills and the ability to work effectively both independently and as part of a team.

Benefits

• On-campus housing and a meal plan provided as part of this live-in position - partners and pets welcome!
• Insurance benefits beginning on your first day, with timely enrollment.
• Retirement benefits with strong university contributions.
• Paid vacation, sick leave, and holiday pay.
• Tuition reimbursement available after one year of employment.
• Professional development opportunities to support continued growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level