Residence Hall Coordinator

Illinois State • Normal, IL

3d • Onsite

About The Position

The Residence Hall Coordinator (RHC) provides year-round leadership and direction for one or more residence halls/buildings. The RHC supervises and maintains a comprehensive, inclusive residential living program for students and summer conference guests. They are responsible for developmental programs for professional staff, paraprofessional staff, and student leaders. The RHC is responsible for the daily direction of the residential facilities, operations, and programs. The RHC also serves on at least one University Housing Services professional staff standing committee. The RHC processes conduct cases as it relates to policy violations in the residence halls, including investigation, student meetings, and assigning pertinent sanctions. Some RHCs also serve in advising roles to registered student organizations in the residential communities. The RHC will strive to create a residential environment conducive to living and learning. This is a 12-month, full-time, live-in position with an annually renewable contract for a maximum of five (5) years.

Requirements

• Bachelor’s degree (US equivalent).
• At least two (2) years of part-time administrative experience at the time of hire.
• Ability to travel between residential buildings and respond to critical incidents within 10 minutes.
• Ability to maintain confidentiality and professionalism.

Nice To Haves

• Master’s degree.
• Ability to provide effective supervision through challenge and support to Resident Assistant Interns, developing their NACE competencies.
• Strong administrative and organizational skills; competent computer and Microsoft Office skills.
• Strong work ethic.
• Strong problem-solving skills.
• Strong interpersonal and team-building skills.
• Ability to provide student-centered and customer service-oriented response to individuals and community.
• Strong oral and written communication skills, as well as active listening skills.
• Flexibility and adaptability in shifting from one task to another.

Responsibilities

• Provide year-round leadership and direction for one or more residence halls/buildings.
• Supervise and maintain a comprehensive, inclusive residential living program for students and summer conference guests.
• Develop programs for professional staff, paraprofessional staff, and student leaders.
• Manage the daily direction of residential facilities, operations, and programs.
• Serve on at least one University Housing Services professional staff standing committee.
• Process conduct cases related to policy violations in residence halls, including investigation, student meetings, and assigning sanctions.
• Advise registered student organizations in residential communities (for some RHCs).
• Create a residential environment conducive to living and learning.
• Participate in a 24/7/365 on-call/duty coverage rotation with university staff for residential communities.
• Travel between buildings without a car in year-round conditions to fulfill responsibilities.

Benefits

• Live-in accommodations provided for the benefit of the employer.
• Meal plan benefits (taxable and provided for business purposes).
• Insurance benefits, including health, dental, vision, and life.
• Retirement and supplemental retirement planning options.
• Tuition waiver benefits available to staff as well as their eligible dependents.
• Paid holiday / administrative closures during Thanksgiving and Winter Breaks.
• Paid benefit time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level