Coordinator, Residence Hall

Eastern Kentucky University • Richmond, VA

11h • Onsite

About The Position

The Residence Hall Coordinator (RHC) plays a critical role in the administration and management of a comprehensive housing program. The RHC is responsible for overseeing the daily operations of a residence hall or group of residence halls, which house 250 to 700 residents. This position involves staff supervision, building management, process administration, and general departmental responsibilities while implementing a residential curriculum that fosters student growth, community building, and engagement. The RHC reports directly to an Associate Director of Residence Life.

Requirements

• Bachelor's degree
• One year of experience is required
• Experience in student affairs or residence life programming.
• Strong communication, organizational, and leadership skills.
• Ability to manage crisis situations effectively and efficiently.
• Ability to build and maintain positive relationships with students, staff, and faculty.
• Must reside in the assigned residence hall.
• Be available for on-call responsibilities during weeknights, weekends, and holidays.

Nice To Haves

• Master’s Degree Preferred
• Experience in a live-in professional role within a university housing program.
• Familiarity with student conduct policies and residence life best practices.
• Previous experience in staff supervision or leadership roles.
• Proficiency with eRezLife, StarRez, WebTMA, Lenel.

Responsibilities

• Serve as the primary point of contact for departmental processes, occupancy management, and high-level facility and maintenance concerns within the assigned residential community.
• Maintain a consistent presence in the assigned residence hall and foster an inclusive, engaged residential community in alignment with the department’s residential curriculum.
• Provide on-site response to student and facility-related incidents, emergencies, and other campus situations in accordance with departmental protocols and procedures.
• Manage the student conduct process within the residence hall, including addressing behavioral concerns and upholding university policies.
• Supervise student staff through regular one-on-one meetings, weekly team meetings, performance evaluations, and ongoing coaching.
• Participate in departmental committees and contribute to broader University and Housing and Residence Life initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level