Residence Director

Franklin Pierce University • Rindge, NH

12d • Onsite

About The Position

The Residence Director (RD) is a live-in professional responsible for fostering an engaging, inclusive, and supportive residential community that enhances student development. The RD will supervise 2-3 residential buildings, housing 350-500 students, and lead a team of 10-15 Resident Assistants (RAs). This role involves selecting, training, supervising, and evaluating undergraduate Residential Life staff to create an environment that promotes student learning, personal growth, and community engagement.

The RD will balance administrative duties with direct student advocacy, ensuring the residential experience supports academic and social development. Key responsibilities include community-building initiatives, conduct management, crisis response, and ensuring facilities meet student needs. The RD will also assist in oversight of Resident Assistant intentional interaction and student engagement model, the main Residential Life office’s front desk operations, collaborate with campus partners, and contribute to the planning and management of the overall residential system. Participation in departmental committees and student affairs initiatives is expected to ensure the success and well-being of students living on campus. The RD reports directly to the Associate Director of Residential Life & Community Standards – Housing Operations.

Requirements

• Bachelor's degree required.
• At least 1 year of professional experience in Residential Life, Student Affairs, or related fields post-undergraduate.
• Minimum 1 year of experience supervising student staff or paraprofessionals.
• Effective interpersonal and cross-cultural communication skills.
• Excellent organizational skills and ability to manage multiple priorities with minimal supervision.
• Commitment to equity, inclusion, and self-reflection, particularly in supporting marginalized student identities.
• Ability to work independently and as part of a team on a variety of tasks.
• Possesses a valid driver’s license for required duties.

Nice To Haves

• Master’s degree in Higher Education, Student Affairs, Leadership, Counseling, or related field.
• Strong leadership, advising, mediation, restorative practices, de-escalation, and policy enforcement skills in working with students.
• Previous residential facilities management experience.
• Previous experience with Residential Education collateral assignments such as Housing Operations, Resident Assistant Training, and/or Resident Assistant Selection.
• Previous experience serving as a conduct officer a plus.
• (1) year serving in a professional staff duty rotation and/or transferable crisis management experience.
• A sense of humor

Responsibilities

• Supervise 2-3 residential buildings, housing 350-500 students.
• Lead a team of 10-15 Resident Assistants (RAs).
• Select, train, supervise, and evaluate undergraduate Residential Life staff.
• Create an environment that promotes student learning, personal growth, and community engagement.
• Balance administrative duties with direct student advocacy.
• Ensure the residential experience supports academic and social development.
• Manage community-building initiatives, conduct, and crisis response.
• Ensure facilities meet student needs.
• Assist in oversight of Resident Assistant intentional interaction and student engagement model.
• Assist in oversight of the main Residential Life office’s front desk operations.
• Collaborate with campus partners.
• Contribute to the planning and management of the overall residential system.
• Participate in departmental committees and student affairs initiatives.
• Support and connect with parents and external constituents.
• Work with NCAA Division II Athletics.

Benefits

• 160 hours (4 weeks) of Paid Time Off (PTO).
• Additional paid sick time.
• 20 paid holidays, including a 10-day winter break with full pay.
• Medical, dental, and vision coverage for you and your family.
• Employer-paid Life Insurance coverage ranging from 1.5x to 3.0x your salary.
• Short-term and long-term disability coverage.
• 403(b) retirement plan with immediate 100% vesting.
• University contributions to 403(b) plan after one year of employment or with prior higher education employment.
• Tuition benefits for you and qualifying family members for undergraduate and graduate programs.
• Pet insurance.
• Accident insurance.
• Critical illness coverage.
• Free gym access.
• Meal discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level