Residence Counselor-Fake

The Bridge Inc.•New York, NY
•$17 - $17•Onsite

About The Position

The Residence Counselor position is a full-time role within the Residential Services Department. This position is responsible for providing direct care and support to clients in a residential setting, assisting them with daily living activities, skill development, and community integration. The role requires a high school diploma or equivalent, with a preference for a Bachelor's degree and experience in human services. The counselor will be expected to complete documentation, co-facilitate groups, provide crisis intervention, and ensure compliance with agency policies and regulatory guidelines. All shifts are awake shifts, requiring employees to be alert and available at all times to manage client matters and provide building coverage.

Requirements

  • Minimum of a High School diploma or equivalent with experience in human services/direct care setting.
  • Experience working with mental health, crisis intervention and managing trauma triggered behavior.
  • Excellent time management and organizational skills.
  • Must be stress resistant, flexible, a team player who is open to feedback and creative.
  • Willingness to perform CPR/First Aid/AED/CPI/Naloxone.

Nice To Haves

  • Bachelor’s Degree strongly preferred.
  • Preferred knowledge of AWARDS.

Responsibilities

  • Performs restorative services and ADL’s to assist clients with cooking, cleaning, general apartment maintenance, shopping, traveling, taking medication, symptom management, personal hygiene, money management, self-advocacy, utilizing community resources and other areas as appropriate.
  • Escorts clients to outside appointments throughout the community utilizing public transportation to obtain benefits, medical doctor, psychiatrist or dentist when necessary, shopping, etc.
  • Motivate clients to develop skills needed to maintain housing. Assist and encourage individuals to develop natural supports and include these supports in Support Plans and client related meetings.
  • Timely completion of required documentation for every client contact as per agency policy. Ensure documentation meets regulatory guidelines for level of care.
  • Co-facilitate groups if requested in areas including but not limited to wellness, leadership, housing, stability, employment and education, relationships, and healthy decision making.
  • Assist in preparing program for audits.
  • Provide crisis intervention, as necessary.
  • Compliance with requirements, including facilitating appropriate admissions and discharges, maintaining census, documentation and incident reporting.
  • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.
  • Conduct apartment inspections on multiple floors, utilizing stairs.
  • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with Bridge policy. Accounts for consumers, performs diligent searches, and files missing person reports on consumers not accounted for in accordance with policy and procedure.
  • Provide an environment where clients have the ability to and are comfortable accessing services at any time of day or night. All shifts in residential community residences and any other 24-hour supervised program are “awake” shifts. That means that employees are expected to be alert and available at all times for the purposes of managing any client matters that arise and to provide building coverage.
  • Attend staff meetings, supervision and trainings as required.
  • Any other duties as may be assigned.
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