Residence Coordinator (Full-Time)

PLEA Community Services Society of BC • Maple Ridge, BC

2d • Onsite

About The Position

PLEA Community Services is seeking a Regular Full-Time Residence Coordinator for their Lighthouse team in Maple Ridge, BC. This position requires BCGEU membership and has a proposed start date as soon as possible. The Residence Coordinator is responsible for the day-to-day operations of the resource, providing ongoing supervision of staff, and evaluating program policies.

Requirements

• Two-year diploma in a related human/social work field.
• Three (3) years recent, related experience including one (1) year supervisory or administrative experience.
• Strong written and oral communication skills, including the ability to communicate effectively with clients, families, internal staff, and external stakeholders.
• Strong interpersonal skills, including the demonstrated ability to build effective relationships with clients, Family Caregivers, internal staff, professionals and families.
• Demonstrated teamwork and collaboration skills.
• Demonstrated organizational skills, including the ability to maintain detailed, confidential reports on the agency's database system.
• Demonstrated crisis management skills, including the ability to solve problems and make effective decisions in high-pressure situations.
• Demonstrated ability to work independently, take initiative, make sound decisions and be held accountable for results.
• Demonstrated ability to be sensitive and understanding of individuals' social realities including issues of race, culture, religion, gender identity/expression, sexual orientation, poverty and lifestyle.
• Knowledge of issues and trends related to the program.
• Knowledge of Microsoft Office suite and database systems.
• Satisfactory Consolidated Criminal Record Clearance (CCRC) through the Ministry of Children and Family Development's Centralized Services HUB.
• Willingness to complete a Tuberculosis Screening Test prior to the start of employment (Lighthouse only).
• Must possess a valid Basic First Aid certificate (formerly OFA Level 1) or be willing to obtain one prior to hire.
• Must have access to a personal vehicle for work-related travel. This position requires travel in the Lower Mainland and the Fraser Valley.
• Must possess and maintain a valid Class 5 or 7 B.C. Driver's Licence and suitable driver's abstract/claims history.
• Documentation that the applicant is legally authorized to work on an ongoing basis in Canada.

Responsibilities

• Develop, implement and evaluate the resource's goals, objectives, policies and procedures and ensure the required standards are maintained.
• Identify both physical and program needs of the resource to appropriate authority.
• Plan with staff for changes.
• Schedule, supervise and evaluate staff and monitor daily operations.
• Assist in recruiting and selecting of staff and provide guidance, training and orientation on policies, procedures, techniques, report preparation or other matters arising in the resource.
• Identify the needs of staff for professional development.
• Provide leadership, guidance and participate with staff, families and others in planning and providing client plans, case conferencing, case management and the preparation of related documents and reports.
• Complete personal service plans for clients.
• Liase with the community, government, families, officials, professionals, and organization staff and promote community involvement in the program.
• Ensure the cleanliness, safety, security and maintenance of the resource in accordance with licensing standards either directly or through delegation to staff.
• Maintain the resource's inventory of supplies.
• Work as a Youth Care Worker performing the duties as required.
• Protect and uphold confidentiality.
• Perform other duties as required.

Benefits

• Eligibility to enroll in health/welfare benefits on the first day of the month following the completion of the probation period
• Access to the annual physical activity fund (for fitness-related items or activities)
• Access to the annual education fund (to take part in career-related courses or training events)
• Enrollment in the Municipal Pension Plan, as per the plan's criteria.
• Access to the Employee and Family Assistance Program (EFAP): counselling support services and wellness resources for employees and their immediate family members.
• Discounted gym membership at Club 16 Trevor Linden and She's Fit.
• Perkopolis membership: an exclusive discount program for a variety of products and services (clothes, furniture, dining, auto, events, etc.)
• Agency-Sponsored Social Events (i.e., summer barbecue, annual holiday party, and team days).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree