Resettlement Coordinator (PIR Program)- 2025889

World Relief•Durham, NC

2d•Hybrid

About The Position

World Relief seeks a Resettlement Coordinator to provide case management services to support the resettlement of newly arrived refugees through the Program for Initial Resettlement (PIR) program, as funded by the Office of Refugee Resettlement. The Resettlement Coordinator will carry a personal case load, for which they have primary service responsibility during the 30-90 day R&P period. They will also provide case management support for individuals enrolled in other state and federally funded programs. This position is part time at 20 hours per week and limited term, with an anticipated end date of September 30, 2027. Continued employment may be possible and is dependent on continued federal funding. This is a Hybrid role- up to 30% remote, with the flexibility to be 100% in office when needed.

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm World Relief’s Core Beliefs and Statement of Faith , and acknowledge World Relief’s Christian Identity and National Evangelicals For the Health of The Nation document
Valid driver’s license, access to reliable vehicle and ability to pass MVR standards
BA/BS in relevant fields such as Social Work, Public Health, or similar degree. Masters preferred.
Independent worker with strong critical and creating thinking skills
Strong cross cultural competency with ability to work with clients from widely varied cultural backgrounds, e.g. Afrikaner, Afghan, Congolese and Syrian.
At least one year case management experience in social work setting
Flexible schedule for occasional work during early mornings, late evenings or weekends
Verbal and written fluency in English language
Fluent in Microsoft software including Excel, Word, and Outlook; skilled in Google Suite products, including Google Drive; prefer Dynamics or other CRM experience
Strong verbal and written communication skills
Passionate, dynamic, and good at improvising
Ability to prioritize, multi-task and organize in a fast paced and fluid environment

Nice To Haves

Fluent in at least one language spoken refugees in Durham: Arabic, Dari, Farsi, Pashto, Swahili, Tigrinya, or Urdu.

Responsibilities

Provide multi-faceted case management services to newly arrived refugee and SIV clients.
Provide essential orientation to life in the United States to promote successful community integration
Coordinate permanent housing and furnishings for newly arrived refugees
Develop service plans and coordinate services with other service providers
Assist newly arrived refugees to access medical care, education for children, and English for adults
Provide transportation for refugee clients to/from core appointments
Provide cultural orientation classes for newly arrived refugees
Assist refugees to apply for and obtain public benefits, including FNS, Medicaid and Cash Assistance
Administrative duties including case noting, maintenance of case files, and use of state and WR databases
Communication with community partners and/or volunteers as relevant to carrying out core case management services
Collaboration with case workers in other WR Durham program to facilitate employment, financial self-sufficiency, and holistic health and wellness
Provide similar case management services for clients enrolled in other federal and state programs, as PIR caseload allows
Other duties as assigned by supervisor and/or required by ORR program guidelines