Reserve Security Guard (3029)

The Arizona-Sonora Desert Museum•Tucson, AZ

44d•Onsite

About The Position

Individuals in this position provide outstanding guest service, both external and internal. Observe, report, safeguard, and secure the Museum’s property, staff and visitors during assigned shift by performing the following duties. This position is flexible and accommodates ever-changing business needs. Essential Duties and Responsibilities include the following. Other duties may be assigned. Treat all Museum guests, staff, and volunteers with respect, honor and dignity regardless of their individual diversity. When interacting with the public or another member of the museum, the Security Guard should always strive to provide the best experience possible. Assists Guest Services with daily transports. Assists with parking lot management. Responsible for set-up and take down of all special event signage and sign equipment. Routinely patrols property. Responsible for observation, reporting and deterring processes. Secures the Museum's grounds and facilities for opening and closing procedures. Maintains surveillance, records on Museum property. Follows standardized procedures when investigating and reporting all incidents that are unusual or suspicious circumstances. Responds to all first aid incidents and emergencies. Conducts standardized security checks of the grounds; maintains notes in Security log for all security shift tasks any notes of unusual circumstances. Monitors various Museum operating systems. Monitors public safety. Responds to alarms and dispatched calls for service; decides what actions to take based on situation, facts known and position limitations. Assists guests in the parking areas. Conducts closures to areas on museum grounds for special events. Provides assistance with keys locked in cars, flat tires, jump-starts, and other vehicle issues as needed. Assists guests on grounds needing directions or transportation or any other requests for service. Follows Museum Key Procedures; locks/unlocks buildings/doors based on situation. Assists in monthly inventory, inspections and service of fire suppression and first aid equipment. Assists the Herpetology Department with humane venomous snake capture. Monitors guest behavior at all Museum special events. Maintains guest, staff, and volunteer confidence and protects operations by keeping information confidential. Cooperates with all Local Law Enforcement Agencies as well as all Government agencies.

Requirements

At least 21 years of age.
High School diploma and a minimum of two years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in written, oral, diagram, or schedule form and deal with several abstract and concrete variables.
Ability to learn or knowledge of Microsoft Outlook to participate in on-line training courses and e-mail exchange; E-time payroll timekeeping software and Word or WordPerfect word processing software for preparation of notes/memos.
Valid Arizona Driver's License, or ability to obtain, with satisfactory driver's record.
Current First Aid, AED & CPR Certifications.
Satisfactory 3-year Drivers History Record (if offered position).
Successfully complete a criminal background check (if offered position).
Pass a pre-employment drug screen (if offered position).

Nice To Haves

Law enforcement or security experience is highly desirable.

Responsibilities

Provide outstanding guest service, both external and internal.
Observe, report, safeguard, and secure the Museum’s property, staff and visitors during assigned shift.
Treat all Museum guests, staff, and volunteers with respect, honor and dignity regardless of their individual diversity.
Assist Guest Services with daily transports.
Assist with parking lot management.
Responsible for set-up and take down of all special event signage and sign equipment.
Routinely patrol property.
Responsible for observation, reporting and deterring processes.
Secure the Museum's grounds and facilities for opening and closing procedures.
Maintain surveillance and records on Museum property.
Follow standardized procedures when investigating and reporting all incidents that are unusual or suspicious circumstances.
Respond to all first aid incidents and emergencies.
Conduct standardized security checks of the grounds; maintain notes in Security log for all security shift tasks and any notes of unusual circumstances.
Monitor various Museum operating systems.
Monitor public safety.
Respond to alarms and dispatched calls for service; decide what actions to take based on situation, facts known and position limitations.
Assist guests in the parking areas.
Conduct closures to areas on museum grounds for special events.
Provide assistance with keys locked in cars, flat tires, jump-starts, and other vehicle issues as needed.
Assist guests on grounds needing directions or transportation or any other requests for service.
Follow Museum Key Procedures; lock/unlock buildings/doors based on situation.
Assist in monthly inventory, inspections and service of fire suppression and first aid equipment.
Assist the Herpetology Department with humane venomous snake capture.
Monitor guest behavior at all Museum special events.
Maintain guest, staff, and volunteer confidence and protect operations by keeping information confidential.
Cooperate with all Local Law Enforcement Agencies as well as all Government agencies.