Reservations/Front Desk Agent
About The Position
Panhandle Getaways is hiring immediately for two motivated professionals to join our local team. If you are already based in the Panhandle and ready to dive into a fast-paced, high-reward environment with a world-class property management company, we want to hear from you today. We manage over 950 short-term rentals and have been recognized as one of the Top 50 PM companies in the world for two consecutive years. We take pride in our local roots and our reputation, maintaining a 4.7-star Google rating and an A+ with the BBB. As a Front Desk & Reservations Agent, you are the voice and face of our brand during our busy afternoon and evening hours. You will handle everything from guest check-ins and new bookings to resolving complex issues with professional ease.
Requirements
- Proven experience in the short-term vacation rental industry is required.
- Excellent customer service skills with the ability to handle conflict resolution calmly and effectively.
- High accuracy in managing reservations and guest data.
- Proficiency with vacation rental software.
Nice To Haves
- Breezeway knowledge is a major plus.
Responsibilities
- Handle guest check-ins
- Manage new bookings
- Resolve complex guest issues with professional ease
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
