Reservations Coordinator - Hilton San Francisco Union Square

Hilton • San Francisco, CA

4d • Onsite

About The Position

The team is seeking a detail-oriented Reservations Coordinator to process group reservation information, including rooming lists, suites, resumes, and billing requirements. This role serves as a liaison between Meeting Planners, Housing Bureaus, Meetings & Conventions, and the Front Office, ensuring accurate reservation details and exceptional guest service. The ideal candidate will have strong organizational, communication, and multitasking skills and thrive in a fast-paced hospitality environment. As a Reservations Coordinator, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

• Strong organizational skills
• Strong communication skills
• Strong multitasking skills
• Ability to thrive in a fast-paced hospitality environment

Responsibilities

• Process group reservation information, including rooming lists, suites, resumes, and billing requirements.
• Serve as a liaison between Meeting Planners, Housing Bureaus, Meetings & Conventions, and the Front Office.
• Ensure accurate reservation details and exceptional guest service.

Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving concierge services
• Crisis concierge for practical support and emotional care during times of loss
• Mental health resources through our Employee Assistance Program (EAP), including free counseling and support
• Generous paid time off (PTO)
• Health & welfare benefits, including coverage for checkups, dental cleanings, and glasses
• Retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed