Reservations Agent San Luis Hotel
Landry's, LLC.•Galveston, TX
•Onsite
About The Position
As a Reservations Agent, you will play a crucial role in assisting in all facets of the reservation experience (up to and including but not limited to: booking, modifying, selling and cancelling) reservations and services for guests for the San Luis Hotel and Resort while providing exemplary customer service to ensure guest loyalty and increased profit margins.
Requirements
- Possess excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
- Possess excellent interpersonal and communication skills (verbal and written), fluent English and articulate
- Have the ability to work efficiently, independently and cohesively, consistently producing quality results
- Ability to work in a fast-paced and dynamic environment
Responsibilities
- Answering internal and external telephone calls in order to assist the caller with their inquiries and requests
- Selling of additional Services and Upgrades to respective guests by presenting, promoting products /services
- Maintain accurate guest records
- Perform other duties and responsibilities as requested
Benefits
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
