Reservations Agent

Alphabe Insight Inc • San Antonio, TX

10h • $47,000 - $50,000

About The Position

We are looking for a detail-oriented and customer-focused Reservations Agent to join our growing team. In this role, you will be responsible for managing reservations, coordinating schedules, and ensuring a smooth booking process for clients. The ideal candidate demonstrates strong communication skills, organizational ability, and a commitment to maintaining high service standards.

Requirements

• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Ability to multitask in a fast-paced environment
• High attention to detail and accuracy
• Professional demeanor and client-focused mindset
• Proficiency in basic computer systems and reservation software
• Team-oriented attitude with the ability to work independently

Responsibilities

• Handle inbound and outbound reservation inquiries with professionalism and accuracy
• Process bookings, confirmations, cancellations, and modifications efficiently
• Maintain accurate records in internal systems and databases
• Provide clear information regarding services, policies, and availability
• Coordinate with internal departments to ensure seamless scheduling
• Resolve client concerns promptly and professionally
• Monitor reservation trends and support reporting when required

Benefits

• Competitive salary ($47,000 – $50,000 annually)
• Clear growth opportunities within the organization
• Professional development and skill-building programs
• Supportive and collaborative team environment
• Stable, full-time employment in a structured setting
• Performance-based advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed