Reservations Agent

Alphabe Insight Inc • Lawrence, MA

5h • $46,000 - $50,000

About The Position

As a Reservations Agent, you will be responsible for managing booking requests, confirming reservations, and ensuring accurate documentation of client information. You will serve as a key point of contact, maintaining clear communication and delivering a seamless reservation experience. This role requires strong organizational skills, excellent communication abilities, and a commitment to accuracy.

Requirements

• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• High attention to detail and accuracy
• Professional demeanor and customer-focused mindset
• Ability to work efficiently in a structured environment
• Proficiency in basic computer systems and reservation platforms
• Strong problem-solving skills

Responsibilities

• Process and confirm reservations accurately and efficiently
• Maintain detailed and up-to-date client records
• Respond to inquiries in a professional and timely manner
• Coordinate scheduling and availability to optimize booking flow
• Ensure all reservation details comply with company policies
• Handle modifications, cancellations, and updates with precision
• Collaborate with internal departments to ensure smooth operations
• Provide clear information regarding services, policies, and procedures

Benefits

• Competitive salary ($46,000 – $50,000 per year)
• Growth opportunities within a stable and expanding organization
• Professional development and skill enhancement
• Supportive and team-oriented work environment
• Structured schedule and full-time employment stability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed