Reservations Agent/Group Coordinator

Davidson Hospitality Group • Gatlinburg, TN

16h • Onsite

About The Position

We are looking for a Reservations/Group Coordinator to join our dynamic team! As a Reservations/Group Coordinator, you will be responsible for providing exceptional customer service and assisting guests and groups in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today!

Requirements

• High school diploma or equivalent
• Previous experience in hospitality or customer service preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent organizational skills and attention to detail
• Basic computer skills and experience with reservation software
• Ability to work flexible hours, including weekends and holidays
• Positive attitude and willingness to learn and grow in the role

Nice To Haves

• Knowledge of PEP/Hilton preferred

Responsibilities

• Providing exceptional customer service
• Assisting guests and groups in booking their stay

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED