Work From Home Reservation Sales Representative - St. Louis
About The Position
Enterprise Mobility is hiring full-time Work From Home Agents to join their Support Services Reservations Sales Team. In this role, you will be the voice of the brand, helping customers book reservations while delivering exceptional service and maximizing revenue through effective sales strategies. This opening is for remote work, but applicants must reside in the St. Louis, Missouri Metro Area. You will follow proven sales strategies to overcome objections and close reservations, communicate clearly and professionally with a wide range of customers, and deliver outstanding service to ensure customer satisfaction. You will work independently in a quiet, distraction-free home office and embrace a performance-driven, team-oriented culture. There are opportunities for growth and advancement, often within just 6 months.
Requirements
- Must be at least 18 years old
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must currently reside in St. Louis, Missouri Metro Area.
- Must have at least one year of sales experience
- Must have experience in a competitive sales environment with measurable metrics or goals
- Must have a minimum of two years of consecutive work experience with one employer
- Permanent residence with a defined working space that is free of distractions from any background noise including but not limited to sounds from animal/pets, TVs, radios, and children or other adults in the home
- Working from home is not designed or intended to be a replacement for appropriate adult or child dependent care
- Must be able to attend virtual mandatory 4-week training and the network login day for up to 6 hours the Friday before the training begins
- Must understand and accept the schedule policy: Individual schedules that will be offered for the position are full-time, 40 hour per week schedules that are 8-hour shifts between the operating hours of 7 AM – 10 PM CST. Schedules can include weekends and holidays based on business needs. Schedules can only be changed via a bid process that is awarded based on performance.
- Must have a Windows PC (no Chromebooks or MACs) with Windows 11 OS or higher
- Must have access to a cell phone to validate security information authentication
- Must have a computer USB headset with microphone
- Must have a webcam, both built-in and detached webcams are acceptable
- Must have an ethernet connection
- Must have reliable and consistent high-speed internet access provided by a cable or fiber provider
- Minimum 10 mbps upload and 100 mbps download
- Satellite Internet, 5G home Internet/Cellular/Wi-Fi/Hotspot Services (T-Mobile, Verizon) connections are NOT supported
- The address on your application must be your current, accurate permanent address
Responsibilities
- Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
- Receive and apply feedback from managers to improve call quality
- Efficiently guide conversations and apply sales techniques to convert calls into reservations
- Provide excellent customer service
- Strive to meet and exceed monthly personal and department metrics
- Adhere to a set full time schedule with scheduled breaks and lunches
Benefits
- Paid Time Off
- Health, Dental, and Vision Insurance (30+ hours/week)
- Life Insurance & Prescription Coverage
- 401(k) with Company Match & Profit Sharing
- Employee Discounts on Rentals, Car Purchases & More
- Educational Assistance (for full-time employees)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
