Reservation Manager (H)

U-Haul•Tempe, AZ

7d•Onsite

About The Position

U-Haul in Tempe, AZ is looking for someone who enjoys being part of a team, provides outstanding customer service, is result-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

Requirements

High school diploma or equivalent
Working knowledge of office equipment such as multiline phones, computers, phone etiquette, Word, Outlook email, Excel
Proficient in customer service, time management and multitasking

Nice To Haves

Previous office experience

Responsibilities

Assist with calls from and to customers to confirm and schedule U-Box deliveries and pickups.
Help support field team members, U-Box Customer Care Representatives, and U-Box warehouse personnel with U-Box reservation management.
Schedule U-Box home delivery and pick up routes for U-Box Customer Care Representatives daily.
Check in U-Box shipping carriers on site.
Assist in store customers with reservation management, U-Box payments, and sales item orders.