Part-Time Reservation Manager

U-Haul•Cincinnati, OH

4d•Onsite

About The Position

U-Haul is looking for a Part-Time Reservation Manager Agent who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. This role is great for students, retirees, and stay-at-home parents looking for evening and weekend work. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members, and U-Haul dealerships through reservation placement and distribution of equipment.

Requirements

High school diploma or equivalent
Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
Proficient in customer service, time management and multitasking

Responsibilities

Assist with calls from and to customers.
Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
Assist with the Company’s U-Box portable storage product.