Reservation Consultant

EF Education First•Cambridge, MA

2d•Hybrid

About The Position

As a member of our high energy, collaborative, and competitive sales team, you will play a critical role in developing customer conversion and retention strategies while simultaneously identifying opportunities to improve the customer experience. Your daily activities will involve making outbound sales calls to potential travelers who have expressed interest in group travel through their Group Coordinator. Additionally, you will help maintain interest by continuing the relationship with our past loyal travelers in booking their next Go Ahead Tour. Our Sales Development Program is designed for those who are both launching a new career in sales and those who want to build upon existing sales skills and techniques. Our goal is to create strong salespeople and instill lasting skills that you can carry with you throughout your career. Benefits of the program include training in sales, product, marketing and industry trends, coaching in consultative selling techniques, presentations, public speaking and dedicated mentorship. This program is a great way to build your career with a global leader in the industry.

Requirements

Strong verbal communication skills (must be able to connect with a diverse range of individuals via telephone)
Intrinsically motivated to hit goals
Demonstrates personal accountability
Analytical with adept problem-solving skills
Ability to independently plan, organize and prioritize work
Must have at least 4 years of relevant work experience or a 4 year degree

Responsibilities

Independently manage your book of business while simultaneously bringing in new business
Maintain and practice high outreach, follow-up phone conversations
Utilize consultative selling techniques to prospects and initiate product interest
Consistently achieve or exceed sales goals
Develop an integrated sales strategy to accomplish your goals

Benefits

Four weeks paid vacation your first year
ten paid holidays
two floating holidays
Exciting business travel opportunities
25% company match on your 401(k) contributions
Market-leading medical, dental and vision coverage
options for life and disability insurance
legal and pet insurance
Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
Access to fertility care and family-building support
Wellness benefits including a yearly fitness reimbursement
Frequent social and learning events
access to our employee-run resource groups
Robust Employee Assistance Program
Tenure-based sabbatical eligibility
EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
Discounts at local venues and businesses
Amazing offices designed to match the caliber of the people who work there
flexibility of working from home one day a week