Research Technician I (APD Code Enforcement Section)

City of Atlanta • Atlanta, GA

3d • Hybrid

About The Position

Assigned to the Atlanta Police Department Code Enforcement Unit, Research Section, performing functions as a Title & Code Examiner I. Researches and obtains information regarding the locations of homeowners through the use of the Internet, Certified Deeds, and all other resources available. Works under general supervision and may work independently with responsibility for completion of assigned tasks.

Requirements

• Knowledge and understanding of mortgage/foreclosure ownership laws.
• Associate's degree in Business/Public Administration or related field; and two (2) years administrative, research and/or analytical experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Nice To Haves

• None

Responsibilities

• Utilizes computer-based programs to identify correct owners.
• Obtains accurate information regarding the property title, current property owner, interested parties, and In-Rem lien payoffs.
• Responds to oral and written inquiries from individuals, their representatives, and other agencies in a timely manner.
• Develops and maintains contact with public agencies and other sources concerning property violations.
• Acts as a liaison between the company and police.
• Analyzes, interprets, and applies information from public records.
• Maintains detailed notes in the case management system to record research and investigative findings.
• Engages with community members to address concerns related to code violations and explains enforcement procedures.
• Identifies and explores new sources and methods for more effective research and investigation.
• Attends and participates in court proceedings.
• Attends and participates in monthly Administrative In-Rem Board Hearings and weekly court proceedings when necessary.
• Receives citizen complaints and creates cases when necessary.
• Performs case reviews to determine case objective and to verify information regarding address, telephone number, vehicles, and any other information to be generated.
• Performs daily office tasks such as filing, recording, maintaining records, copying, posting, and other similar duties.
• Stays updated on changes in City of Atlanta Code Enforcement regulations, attends relevant training, and continues professional development.
• Maintains professional attitude and appearance when representing the company to clients, court personnel, and others during work related interaction.
• Verbally/electronically (e-mail) updates management regarding case activity on an as needed basis.
• May perform other duties as assigned.

Benefits

• The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree