Research Systems Analyst II
About The Position
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Research Systems Analyst II at Cleveland Clinic, you will support the implementation of the Research Operating Systems, including Advarra, by assisting with system configuration, maintenance, updates, reporting, and automation. In this role, you will complete routine support tasks and assigned project work while contributing to enterprise research objectives. You will assist with project documentation, operational and business requirements, and the identification of appropriate technology solutions. Additional responsibilities include helping define task-level resource needs, supporting task planning, and contributing to general project communications. You will also provide input into solution development to enhance system performance and research operations. A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m. To be considered for this position, caregivers must reside in Ohio or Florida.
Requirements
- Associate’s degree in information technology, computer science or a related field and three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR a High School Diploma/GED and five years of experience OR a Bachelor’s degree and one year of experience
- Experience with System conversions/migrations
- Experience managing large volumes of information or records
Nice To Haves
- Microsoft, CompTIA or equivalent certification
- For Information Technology Division caregivers, ITIL Foundations certification is preferred
- Experience with Power BI and reporting tools for data visualization and dashboard development
- Exposure to healthcare or research systems and workflows
- Experience supporting cross-functional system initiatives and collaborating across teams
- Knowledge of data conversion processes, including data cleaning, transformation, and migration activities
Responsibilities
- Complete routine support and designated project assignments.
- Provide input to develop solutions.
- Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications.
- Develop process flow charts and report on project status.
- Support the development of information system requirements.
- Convert research protocols, documents, and system records.
- Support system transitions (Encore / Huron Research Suite context mentioned).
Benefits
- Outstanding, comprehensive offerings are an investment in your health, well-being and future.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
