Research Scientist

J.D. Power • Ontario - Remote, ON

34d • $100,000 - $110,000 • Remote

About The Position

As a Scientist in Research Science, you will analyze and interpret the results of survey research studies that measure customer satisfaction, and provide technical programming expertise working with Python, SQL, and other automation tools. Your job is to work closely with other researchers and scientists in the execution of programs to run advanced statistical modeling, data mining and analysis on survey and non-survey data. The outcome of your work will be used by clients to help them understand what is important to consumers, how their brand performs relative to their competition, what their brand needs to do to improve and the financial benefit of making these improvements. You will have the opportunity to work with industry experts to learn how different industries are structured and how they leverage consumer information to guide product development and service improvement efforts. You will also have the opportunity to strengthen your project and data design and statistical skills by daily exposure to senior research staff at JD Power. Research Science has global responsibility for the research design, analyses planning and execution of all advanced analytics at JD Power Research Science department. Additionally, the team is responsible for establishing and monitoring the adherence of research best practices that serve as the basis for the quality of all research products at JD Power. Our role is critical to the success of not only individual studies, but to the strength and credibility of the JD Power brand. You will report directly to the Research Science Managing Director and join a team of highly educated and enthusiastic data scientists and researchers that collaborate regularly with each other and with other teams across the firm.

Requirements

• Python (required)
• SQL
• SAS
• SPSS
• Masters with 2+ years of work experience or Ph.D. in Data Science, Statistics, Data Engineering, Psychology, Economics or related quantitative major fields
• 4+ years of an advanced understanding of statistics and/or machine learning methods
• Must be able to work effectively and collaboratively in a team oriented, global, and multi-cultural environment.
• Fluent in English (read, write and speak)

Nice To Haves

• Knowledge of and ability to work in a cloud computing environment is a plus
• Knowledge of survey design and sampling methodology is a plus

Responsibilities

• Analyze and interpret the results of survey research studies that measure customer satisfaction.
• Provide technical programming expertise working with Python, SQL, and other automation tools.
• Work closely with other researchers and scientists in the execution of programs to run advanced statistical modeling, data mining and analysis on survey and non-survey data.
• Support syndicated studies that address industry-level consumer needs and serve as customer satisfaction benchmarks in a variety of industries such as Automotive, Financial Services and Insurance, or other Auto-adjacent sectors.
• Create and maintain scripts/codes to clean and manipulate data, develop models, accurately calibrate model parameters, validate model performance, and create analytical outputs.
• Take ownership of projects and work with other individuals and teams to ensure project accuracy and timeliness of information to clients.
• Work with Research Science leads and other department leads in new product development.
• Collaborate with other team members to develop, test, interpret, and present research on new and innovative approaches, methods, or techniques that can be applied to the advancement of our business.

Benefits

• JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
• Should you require accommodations during the recruitment and selection process, please reach out to [email protected].
• JD Power does not disclose your personal data to unauthorized third parties.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level